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security supervisor team lead resume example with 18+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Seasoned security professional with extensive experience managing security operations for a variety of clients including public schools, hospitals, corporate, concerts and events to name a few. Broad background including training and managing security staff, planning and assigning schedules and providing patrols ,surveillance and investigations Flexible ,reliable with an outgoing personality and exceptional client service and communications skills

Skills
  • Leadership
  • Goal-oriented
  • CCTV
  • Knowledgeable in security operations
  • Issue and conflict resolution
  • Supervision
  • Customer Service
  • Process improvement
  • Processes and procedures
  • Organization
  • Complaint resolution
  • Public speaking
  • Scheduling
  • Communication Skills
  • Experience
    03/2014 to Current Security Supervisor/Team Lead Iowas Of Oklahoma | Perkins, OK,
    • Maintained compliance with company policies, objectives and communication goals.
    • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
    • Established and enforced clear goals to keep all employees on same level and working collaboratively.
    • Trained newly hired employees on use of Night Vision equipment and Anti-Piracy procedures.
    05/2008 to Current Security Supervisor Iowas Of Oklahoma | Chandler, OK,
    • Provided security team leadership and contributed to on-call duties.
    • Demonstrated ability to think fast and remain calm under pressure.
    • Recommended improvements in security systems and procedures.
    • Implemented new security protocols to prohibit trespassing and increase safety.
    • Issued criminal trespass warnings to possible suspects and assisted police in apprehensions.
    • Oversaw highly effective security team and managed scheduling and resource allocation.
    • Led security team and contributed to on-call shifts.
    • Managed security staff schedules for all shifts, minimizing overtime costs.
    • Supervised property entrances and exits and monitored employee safety.
    • Improved employee security adherence through detailed presentations for up to 5,000 + attendees.
    • Supplied internal and external security within event grounds,concerts,events,etc
    • Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
    • Developed and updated security procedures, security system drawings and related documentation.
    • Managed more than 100+ security officers for educational institutions, public facilities and private businesses.
    • Developed procedures for emergency response and crisis management, physical security, information protection, incident management and investigation units.
    • Recorded required data for incident reports and files quickly and accurately.
    09/2002 to 05/2020 Security Operational Specialist Montclair Public School System | City, STATE,
    • Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
    • Completed patrols of assigned areas within operations areas.
    • Earned reputation for good attendance and hard work.
    • Maintained updated knowledge through seminars.
    • Handled all delegated tasks, directed by The Montclair Board of Education
    07/2008 to 09/2014 Security Supervisor Wellmont Theater | City, STATE,
    • Oversaw highly effective security team and managed scheduling and resource allocation.
    • Implemented new security protocols to prohibit trespassing and increase safety.
    • Issued criminal trespass warnings to possible suspects and assisted police in apprehensions when needed
    • Assessed company security risks and developed actionable solutions to be presented to management.
    • Developed and implemented training methods to promote improved officer performance.
    • Monitored The Wellmont Theater property for any security issues.
    • Hired, trained and managed staff of 50+ associates.
    • Led security team and contributed to on-call shifts.
    • Managed security staff schedules for shifts'.
    • Supervised property entrances and exits and monitored employee safety.
    • Demonstrated public safety dedication through thorough patrolling of events.
    • Provided security team leadership and contributed to on-call duties.
    • Demonstrated ability to think fast and remain calm under pressure.
    • Improved employee security adherence through detailed presentations for up to 1,000+ attendees.
    • Supplied internal and external security within The Wellmont Theater
    Education and Training
    Expected in | Criminal Justice Essex County College, Newark, NJ GPA:
    Certifications
    • New Jersey SORA Licensed
    • New York State Security Guard Licensed
    • Certified Loss Prevention Agent
    • New York State Fireguard Card (F01.F03,F04)
    • Pulmonary Restraint Techniques (PRT)
    • Strong leadership/supervisory skills
    • Adept at planning & coordinating schedules
    • Off site and out of state security operations
    Additional Information

    Security Supervisor (Lincoln Building) 60 East 42nd Street NY,NY ACSS Security 1999-2002

    Security Supervisor Secured Parking Systems Newark NJ 1998-1999

    Assistant Director of Security The Hospital Center of Orange NJ So Essex Ave Orange NJ 1995-1998

    Loss Prevention Consultant HMA Inc Belle Meade NJ 1993-1995

    Seniority Sergeant of Security Police, Newark Beth Israel Medical Center Newark NJ 1988-1993

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    Resume Overview

    School Attended

    • Essex County College

    Job Titles Held:

    • Security Supervisor/Team Lead
    • Security Supervisor
    • Security Operational Specialist
    • Security Supervisor

    Degrees

    • Some College (No Degree)

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