security supervisor resume example with 9+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
01/2017 to CurrentSecurity SupervisorMarriott International | Coppell, TX,
Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
Led team of [Number] guards in monitoring high volume of mall traffic during peak hours and days.
Demonstrated commitment to public safety by patrolling events and well-populated establishments.
Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
Screened vendors and contractors before granting access to restricted areas within mall.
Provided guidance to security staff on appropriate courses of action for diverse situations.
Removed unauthorized persons from facility grounds.
Wrote and submitted daily reports on security team operations.
Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Trained [Number] new security officers in [Timeframe] period.
Assessed ongoing risk factors and suggested improvements to senior management.
Processed both internal and external case sheets.
Supervised grounds, employee entrances and exits and security officers on duty.
Monitored property and investigated any areas of suspicion.
Analyzed and investigated all incidents alongside functional management and security supervisors.
Properly implemented regulations, terms and conditions for team of [Number] [Job Title]s using [Technique].
Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
Recorded incident reports with detailed accounts of occurrences.
11/2015 to 01/2017Deli Bakery AssociateSafeway | City, STATE,
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Created appealing food arrangements for party trays and specialized orders.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Greeted customers at deli counter to fulfill requests and answer questions.
Listened carefully to customer instructions and prepared orders according to those preferences.
Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
11/2011 to 04/2015Cashier and Overnight StockerWalmart | City, STATE,
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
Trained as [Job title] and provided back-up coverage to provide customers with optimal support.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Assisted customers by answering questions and fulfilling requests.
Worked closely with [Job title] to solve problems and handle customer concerns.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Counted cash in register drawer at beginning and end of shift.
Checked prices for customers and processed items sold by scanning barcodes.
Answered questions about store policies and concerns to support positive customer experiences.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Education
Expected in 2007 to to High School Diploma | Chabot College, Jose Job Corps Center, Hayward, San Jose, CAGPA:
Expected in 01/2023 to to GUARD CARD, EXPIRATION, Guard Card, Expiration | SiaTech High School, San Jose, CAGPA:
Additional Information
Job Title] equipped with excellent communication and people skills. Collaborates with security personnel and store management to support store safety and loss prevention efforts. Manages security team of [Number] uniformed guards, undercover personnel and CCTV specialists. Alert Security Professional bringing proven history of providing exceptional leadership and superior performance in [Type] and [Type] security. Accustomed to leveraging adaptable nature and sound judgment in challenging situations. Motivated [Job Title] skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic.
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