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Security Supervisor Resume Example

Resume Score: 80%

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SECURITY SUPERVISOR
Summary

Dedicated Security Supervisor adept in security monitoring procedures, including surveillance equipment expertise. Proven history of operating with heightened awareness and attention to detail with track record of alleviating risks and exercising sound judgment in high-pressure situations.

Dependable security leader eager to contribute [Number] years of security expertise as [Company name]'s next Security Supervisor.

Committed Security Supervisor with integrity, honesty and dedication. Strong knowledge of first-aid and emergency situation protocols. Quick-learning and highly professional in all situations.

Skills
  • Staffing and scheduling
  • Security team leadership
  • Investigative procedures
  • Report analysis
  • Daily status reports
  • Security screening
  • Certified Security Supervisor
  • Safety and security procedures
  • Security officer training
Experience
Company NameCity, StateSecurity Supervisor01/2017 to Current
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Developed and implemented training methods to promote improved officer performance.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
  • Supervised property entrances and exits and monitored employee safety.
Company NameCity, StateHostess12/2019 to 04/2020
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Tracked seated guests and available seating using [System].
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Answered questions about food and order statuses for waiting customers.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Answered telephone to provide dining information and take party reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Notified server after seating parties in section to facilitate prompt service.
  • Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
Company NameCity, StateSecurity Officer03/2015 to 01/2017
  • Investigated alarms and disturbances to maintain safety.
  • Monitored [Number] security cameras and fire, building and alarm systems.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Searched individuals and baggage for devices, weapons and other prohibited items.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Guarded restricted areas to prevent unauthorized entry.
  • Documented all security-related situations and submitted in-depth reports to [Job title].
Education and Training
Business Administration And ManagementBrown Mackie College , City, State
Cosmetology05/2010T.A. Lawson State Community College, City, State
High School Diploma05/1989P. D. Jackson-Olin High School , City, State
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Brown Mackie College
  • T.A. Lawson State Community College
  • P. D. Jackson-Olin High School

Job Titles Held:

  • Security Supervisor
  • Hostess
  • Security Officer

Degrees

  • Business Administration And Management
    Cosmetology 05/2010
    High School Diploma 05/1989

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