Security Supervisor resume example

• Trained new employees in cashiering procedures, offering assistance in resolving issues.
• Assisted customers with account updates, new service additions and promotional offers.
• Helped customers find specific products, answering questions and offering advice.
• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Processed returned items in accordance with store policy.
• Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
• Processed customer payments quickly and returned exact change and receipts.

• Led security team and contributed to on-call shifts.
• Recorded required data for incident reports and files quickly and accurately.

Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
Obtains help by sounding alarms.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Controls traffic by directing drivers.
Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Maintains environment by monitoring and setting building and equipment controls.
Maintains organization's stability and reputation by complying with legal requirements.
Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques.

• Supervised property entrances and exits and monitored employee safety.
• Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.
• Trained new security officers on safety protocols and company standards.
• Monitored numerous square foot property for any security issues.
• Monitored entire facility using CCTV while simultaneously performing dispatch duties.