Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dedicated professional with history of meeting goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • National security
  • Combat training
  • Military operations
  • Teamwork
  • Supervision
  • Responsible
  • Critical thinking
  • Microsoft Office
  • Written Communication
  • Multitasking abilities
  • Computer proficiency
  • Good listening skills
  • Analytical skills
  • Customer Relations
  • Work Task Prioritization
  • Detail-Oriented
  • Cash Handling
  • Policies and Procedures
  • Cleaning and Sanitizing
  • Merchandise Packaging
  • Pricing and Markdowns
  • Call Response and Transfer
  • Adaptable and Flexible
Work History
Security Forces Leader, 08/2018 - 08/2021
Taher, Inc. East Chicago, IN,
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
  • Maintained confidentiality of special reports and collected data.
  • Reviewed log records to obtain pertinent information relevant to shift.
  • Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
Cashier, 02/2018 - 08/2018
Iron Hill Brewery Phoenixville, PA,
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Collected and authorized payments of guests.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register to record all transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
Expo, 05/2017 - 08/2018
Northwest Landscape Services Redmond, WA,
  • Informed restaurant staff about feedback or requests to promote customer satisfaction.
  • Delivered food orders from kitchen to customers' tables.
  • Communicated food orders to chefs to execute priorities and special requests.
  • Served food at proper temperature to meet safety standards.
  • Assisted wait staff with table setting by fetching and placing tableware, eating utensils and napkins.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Team Member, 11/2015 - 03/2017
Whatabuger City, STATE,
  • Contributed to team success by completing jobs quickly and accurately.
  • Resolved issues quickly to maintain productivity goals.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted guests pleasantly and answered menu questions.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Prepared food orders, cooking on grill and operating fry station.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
High School Diploma: , Expected in
Lubbock High School - Lubbock, TX
: Pyschology, Expected in 02/2024
University of Arizona Global - San Diego, CA,
  • Certified CPR/AED, American Red Cross - April 14, 2021-April 14, 2023.

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School Attended

  • Lubbock High School
  • University of Arizona Global

Job Titles Held:

  • Security Forces Leader
  • Cashier
  • Expo
  • Team Member


  • High School Diploma

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