Seasonal Driver Helper resume example with 10 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic learner eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training in Customer Service. Motivated to learn, grow and excel in any industry.
Skills
Shipping and Receiving
Teamwork
Cleaning
Equipment Operation
Product Location
Sorting
Heavy Lifting
Global Positioning Systems (GPS)
Payment Collection
Product Knowledge
Product Delivery
Organization
Safe lifting procedure
Commercial and residential product deliveries
Package handling
Safety and compliance
Quantity calculations
Route deliveries
Work History
11/2018 to 01/2021Seasonal Driver HelperIrving Oil Corp. | Revere, MA,
Used proper safety techniques and gear such as lifting straps to move items off truck.
Completed required product or package delivery documentation.
Arranged packages on truck to achieve best use of storage space and to minimize damage.
Accomplished product or package deliveries in accordance with preset schedule requirements.
Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
Prevented damage to packages and products by correctly securing loads.
Exhibited good attendance, work habits and willingness to learn job functions.
Mapped out locations using GPS applications.
Relayed information about delivery changes and new orders.
Assisted driver with product or package deliveries to residential and commercial locations.
Lifted and carried packages weighing up to Number pounds.
Displayed very good communication and customer service skills.
Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Recorded information, shortages and discrepancies to keep records current and accurate.
Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
Moved furniture and boxes using utility dolly and truck ramp.
Verified documentation and condition of freight to assure quality standards were achieved.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
Removed debris and hazardous materials from Type area to avoid contaminating Type and Type items.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Used hand-held scanners and physical logs to accurately track item movements.
Arranged items at destination according to customer requests and instructions.
Safely transported Type and Type items using Type equipment avoiding accidents and mishaps.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Verified quantity and description of materials received by checking merchandise against packing list.
Kept storage areas organized, clean and secure to fully protect company assets.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
10/2019 to 11/2020Customer Service AssociateCamping World | Olive Branch, MS,
Conferred with customers about concerns with products or services to resolve problems and drive sales.
Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Entered customer interaction details in Software to track requests, document problems and record solutions offered.
Helped Number customers every Timeframe by approaching conversations with positive attitude and Action.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Demonstrated items to customers and created customer awareness, interest and sales.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Described and explained details about Product or Service options to inform customers and guide purchasing decisions.
Collected customer feedback and made process changes to exceed customer satisfaction goals Number%.
Energized and motivated in performing sales floor activities including merchandising and selling.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Developed and actualized customer service initiatives to decrease wait times.
Provided basic technical support for clients on wide range of Type company products.
Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
01/2010 to 11/2017Server Shift LeaderSenior Lifestyle Corporation | Vandalia, IL,
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept register accurate through correct billing, payment processing and cash management practices.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Checked identification to enforce age regulations for alcoholic beverages.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Greeted and maintained relationships with regular customers.
Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using Software to confirm deliveries to correct rooms.
Prepared specialty desserts for customers including Type and Type.
Displayed enthusiasm and promoted Type service to customers, successfully increasing referrals and walk-in business.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Managed food resources, memorized orders and coordinated service in Number-table restaurant.
Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic Type restaurant while maintaining calm, professional demeanor.
Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
Assessed Number square-foot restaurant and lounge according to state and federal cleanliness standards.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Education
Expected in 05/2000Diploma | BasicClearwater High School, Piedmont, MOGPA:
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