(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

  • Verbal and Written Communication
  • Collaboration
  • Open-mindedness
  • Organization
  • Logical reasoning
  • Professionalism
  • Time-management
  • Dependability
  • Versatility
  • Microsoft Office Suite
  • Google Drive
  • Computer Hardware Skills
Education and Training
Lakeland Community College Kirtland, OH, Expected in : Business - GPA :
  • Dean's List Fall 2017
  • Dean's List Spring 2018
  • Dean's List Fall 2018
  • General Business Courses
  • CAD Programming Courses
  • 3.5 GPA
Mentor High School Mentor, OH Expected in 05/2017 High School Diploma : - GPA :
  • Received Brian Ulis Memorial Most Improved Student Award
  • Received Most Improved GPA Award
  • Graduated with a 3.4 GPA
  • Took various courses such as, accounting, personal finance, marketing, web page design and computer programming
Enterprise Rent-A-Car - Seasonal Driver
Concord, NC, 11/2020 - 01/2021
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Delivered goods and products to customer on time and in excellent condition.
  • Kept management looped in on daily activities by updating logs with information such as mileage, gas use and any special incidents.
Carmax, Inc. - Car Detailer
Tucson, AZ, 05/2018 - 11/2020
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Painted engine components and related parts by using spray gun or aerosol can and masking material.
  • Applied dyes and reconditioning chemicals to vinyl tops of vehicles to restore color and condition.
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing.
Batteries Plus, Llc - Retail Sales Associate
Waynesboro, VA, 10/2017 - 05/2018
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Circulated assigned areas of sales floor to identify customer service opportunities and maintain condition of displays.
  • Trained in loss prevention, visual merchandising and general sales skills.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
Silverspot Cinemas - Concession Stand Worker
Atlanta, GA, 04/2014 - 09/2018
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained 4 new employees and volunteers to operate cash register and properly prepare food.
  • Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
  • Reconciled all receipts totals with cash and credit payments to address any shortages with staff members.
  • Used cash register to tender change and process cash and credit card payments.
  • Verified prepared food met all standards for quality and quantity before serving to customers.
  • Assembled food orders while maintaining appropriate portion control.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Developed loyal clientele through friendly interactions, positive attitude and prompt assistance.

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Resume Overview

School Attended

  • Lakeland Community College
  • Mentor High School

Job Titles Held:

  • Seasonal Driver
  • Car Detailer
  • Retail Sales Associate
  • Concession Stand Worker


  • Some College (No Degree)
  • High School Diploma

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