LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Experienced Retail and Computer Expert with over 5 years of experience in the Customer Service industry. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Customer Service
  • Verbal and written communication
  • Good listening skills
  • Multitasking abilities
  • Excellent work ethic
  • Interpersonal Communication
  • Collaboration
  • Computer Building
  • Basic Spanish Comprehension
  • Advanced Mathematical Skills
  • Quick Learner
Education
Lyme Old Lyme High School Old Lyme, Expected in 06/2017 High School Diploma : - GPA :
Work History
United Family Of Stores - Seafood Clerk
Flower Mound, TX, 12/2020 - Current
  • Interacted with customers in personable and professional manner, fostering loyalty and satisfaction.
  • Cleaned and sanitized equipment, tools and work surfaces.
  • Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
  • Checked quality of products and removed expired items.
  • Washed floors, walls, coolers and storage shelves.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Maintained composure and work quality while under stress.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Used proper handling and preservation methods while packaging and storing food products.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
Highcom Security Services, Inc. - Front End Associate
Oakland, CA, 08/2020 - 10/2020
  • Gathered shopping carts and maintained organized cart storage at store entrance.
  • Assisted customers in loading groceries into cars.
  • Collected carts left in parking areas and returned to retail stores.
  • Cleared parking lot of litter and foreign debris.
  • Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
  • Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
  • Periodically disinfected carts preventing spread of disease.
  • Assisted customers by answering questions and fulfilling requests.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Omni Hotels - Various
Dallas, TX, 01/2019 - 08/2020
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Removed trash, swept and mopped floors for professional appearance.
  • Retrieved items for customers and verified prices.
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Recommended products to customers to drive sales.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by 4%.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Monitored customers demonstrating suspicious actions to support inventory loss prevention objectives.
  • Maintained adequate product levels in check-out lines and end-cap displays by timely re-stocking of merchandise.
  • Counted cash in register drawer at beginning and end of shift.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Exceeded team goals and collaborated with staff members to implement customer service initiatives.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Processed payments and returns with accuracy and efficiency.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Coborn's - Produce Clerk
Long Prairie, MN, 10/2018 - 12/2019
  • Assisted customers with produce questions.
  • Coached and mentored new team members.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Trimmed, washed and bundled produce as needed.
  • Priced produce to achieve margin and sales goals.
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
  • Orchestrated performance-oriented environment by closely supporting all team members.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Planned attractive produce displays, using color and texture to enhance.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Pleasantly greeted customers and provided prompt and courteous service at all times.

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Resume Overview

School Attended

  • Lyme Old Lyme High School

Job Titles Held:

  • Seafood Clerk
  • Front End Associate
  • Various
  • Produce Clerk

Degrees

  • High School Diploma

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