scrum master resume example with 7+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
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Professional Summary

With 5 years of Scrum Master experience, and a solid track record of success in delivering quality projects on time and within budget, I have helped companies achieve good mastery of collaboration with multiple team members across different geographic areas alongside tracking progress against timeline, milestones and budget revise as needed. I have distinguished ability to employ problem solving and decision-making skills to quickly deliver solutions to complex problems. Adept at driving full project lifecycle from concept, design, development, testing, and delivery. Abilities to establish and maintain productive relationships across all organizational levels Certifications & Skills Excellent time management skills and ability to organize, prioritize and handle multiple tasks simultaneously. Excellent interpersonal, verbal, and written communication skills Behavior-driven development Devops CI/CD Kanban JIRA and Confluence Conflict Management Waterfall methodology Risk Management. Process improvement

  • Atlassian JIRA
  • Team Meetings
  • Sprint Planning
  • Acceptance Criteria
  • Planning Meetings
Work History
Scrum Master, 02/2019 to Current
Fiat Chrysler AutomobilesSouthfield, MI,
  • Responsible for overseeing all task activities assigned to the Scrum teams are performed in a timely manner with minimal technical debt, while maintaining the highest quality of performance
  • Facilitates two Scrum teams simultaneously utilizing scrum framework to deliver innovative solutions
  • Facilitate all Scrum related activities, including sprint planning, daily scrum meetings, sprint retrospective and client demos
  • Supports the Development teams and Product Owners with management of the product release schedule including assignment of resources, planning of deliverables, and setting of milestones
  • Perform complex project management work
  • Work involves coordinating the planning and initiation of projects at various levels of completion; monitoring the progress and schedule of projects; communicating with project stakeholders, management, and other relevant parties; and coordinating the work of others
  • Reports project status on a regular basis to management, project teams and clients through internal external status reports
  • Facilitates all aspects of the Scrum ceremonies, including sprint planning sessions, backlog grooming sessions, daily scrums, sprint reviews and sprint retrospectives for project members to increase collaboration
  • Coach the team to becoming self-Managing and provides them with the tools and resources to do so
  • Identifies and helps to remove impediments to enable success of meeting the sprint goal
Scrum Master, 03/2016 to 12/2018
Fidelity National Information ServicesMiami, FL,
  • Guided the team and organization on how to use Agile/Scrum practices and values to continuous deliver value to our customers
  • Facilitated all Scrum ceremonies like sprint planning, daily standup, sprint review, sprint retrospective and product backlog refinement to help us collaborate and create transparency
  • Utilized metrics and assessed the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Established working agreements between those involved in the project to promote understanding, accountability, commitment, and a faster decision-making process
  • Successfully worked with offshore teams and overcoming challenges that hinder productivity
  • Supported and educated the Product Owner, especially with respect to grooming and maintaining the product backlog
  • Helped team discover their true velocity thru ongoing inspections, communication, and estimating the level of effort and complexity of deliverables which resulted in consensus and understanding of what could be accomplished
  • Committed to the development of all team members and continuous development of capability within the payment department
  • Committed to continuous learning and able to demonstrate a pattern of personal development in agility.
ScrumMaster, 02/2015 to 02/2016
Metro Social MediaCity, STATE,
  • Develop process improvement procedures to improve operational efficiency
  • Led and coached Scrum team responsible for developing software products and automated tools for financial services
  • Evangelized Agile Methodology throughout the organization to improve communications between IT, Engineering, Product Management, and Business, providing transparency and obtaining great business value
  • Increased team velocity within the first 3 months of Agile adoption by incorporating capacity planning into sprint planning sessions
  • Facilitated scrum ceremonies (backlog refinement, sprint planning, retrospectives, daily standups, etc.)
  • Analyze current process standards and metrics to provide solutions for improvements
  • Coordinate with Subject Matter Experts to develop process improvement reports for setting forth progress, adverse trends and appropriate recommendations and conclusions
  • Facilitates Scrum framework – iteration planning, backlog refinement, daily scrums, sprint reviews and iteration retrospectives along with program level ceremonies
  • Coached teams on Scrum and SAFe practices and provides necessary training to create a positive view to adopt the Agile mindset by creating team newsflash, collectively measure team morale which improved productivity and reliability
  • Drive Scrum team progress to overcome obstacles and realize success throughout each iteration through control charts and self-management principles which improves efficiency
  • Proactively identify and find ways to resolve issues to prevent distractions and keep projects on track
  • Research emerging technologies and current trends to stay knowledgeable in methods that could benefit Scrum team
  • Also keeping up with trends and engaging activities to help with collaboration
  • Collaborate with product owners, Product Management, System Architects and other Scrum Masters to define solutions and drive progress during SOS
  • One initiative being a “Surge”, which was a massive triage attempt to complete outstanding work items across the Aumentum platform in a week
  • Works effectively with multiple Scrum teams both on-shore and off-shore
  • Closely collaborates with project members to identify and quickly address problems
  • Increase Completion Against Commitment of forecasted deliverables in 3 sprints
  • Utilizes advanced coaching capabilities such as Democratic, Holistic and Vision techniques to influence teams and advice on practices and procedures, soft-skills and Lean Agile mindset.
Bachelor of Science: Computer And Information Sciences, Expected in 12/2024 to Western Governors University - Salt Lake City, UT
Master.: , Expected in to - ,
  • Certified, PSM(professional Scrum Master)
  • Certified,SAFE 5.0
  • MCP - Microsoft Certified Professional

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Resume Overview

School Attended

  • Western Governors University

Job Titles Held:

  • Scrum Master
  • Scrum Master
  • ScrumMaster


  • Bachelor of Science
  • Master.

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