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Sap Technical Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

SAP Technical Analyst and outstanding performer in SAP and Digitialisation across Government,Utility,Shared Services, and Telecom sectors. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of SAP business. Recognized for inspiring management team members to excel and encouraging creative work environments.

Skills
  • Assisting with implementation and improvement of existing processes; initiating different/improved ways of providing support and delivering efficient outcomes;
  • Working effectively and collaboratively with business, project and technology teams to create and implement SAP solutions in line with business requirements;
  • Creating and updating functional specifications and process/system documentation;
  • Providing support and training to the business to ensure effective utilization and business adoption;
  • Troubleshooting, managing and resolving where possible the end-user issues related to SAP ERP, and other cloud-based applications including SAP Analytics Cloud and SAP S/4HANA;
  • Planning and executing data migration and integration across multiple SAP Systems;
  • Creating customized data reports for various business stakeholder;
  • Managing the incidents with the SAP support where appropriate.
Certifications

SAP Netweaver Certification

SAP RPA

SAP ABAP Certification

Work History
01/2020 to 03/2020
SAP Technical Analyst Idi Distributors Louisville, KY,
  • Troubleshooting, managing and resolving where possible the end-user issues related to SAP ERP, and other cloud-based applications including SAP ECC and SAP S/4HANA;
  • Planning and executing data migration and integration across multiple SAP Systems;
  • Creating customised data reports for various business stakeholder;
06/2018 to 06/2019
SAP Project Lead Apple Inc. Palm Desert, CA,

· Reviewed SAP systems and organized training plans to avoid perpetual problems

· Advised team of 4 lead consultants to optimize efficiency of current systems by conducting training sessions

· Strengthened SAP FI,Procurement systems to enhance efficiency and minimize labor requirements

· Created and optimized xECM records management strategies to coordinate and protect information

· Evaluated diverse xECM systems to identify workflow, communication and resource utilization issues

· Provided, advised, made recommendations and implemented problem-solving strategies when business needed to re-energize VIM Systems.

· Responsible for leading and implementing a part or all of a consulting project starting from requirements gathering and analysis, strategy and solution design, development, to the actual realization phase and sub-sequent deployment and go-live

· Validating and documenting detailed content management requirements, and translating requirements into designs

· Take ownership of the activities assigned and lead them to a successful conclusion

· Hands on build activities as and when needed

· Quality checks on technical deliverables provided by the Multiple Vendors

· Engaging with business and technical stakeholders as necessary to drive the OpenText project to a successful conclusion

· Assisting the Equip xECM Lead with project documentation and associated technical artifacts

· Provide expertise on-demand in the technical space during the OpenText upgrade and migration

· Assisting with the Go-Live and closure activities

· Supporting and training the existing BaU team members

07/2010 to 07/2018
SAP ABAP Technical Consultant Cognizant Technology Solutions Columbia, SC,
  • Trained team on all aspects of operating procedures and company services
  • Implemented new working processes which delivered continued improvements
  • Cross-trained and provided back up for customer service managers
  • Optimized customer support by establishing collaborative service environment
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals
  • Provided constructive criticism regarding quality assurance on collections team phone calls
  • Held meetings with employees to evaluate performance and make plans for improvement
  • Mentored junior team members on protocols and procedures of each station to maximize contributions
  • Analyzed blueprints and work orders to understand specifications and complete accurate assembly of products
  • Took on additional job duties, including unplanned task and critical task during unexpected backlog, resulting in meeting project target date
10/2006 to 06/2010
ABAP Consultant G.M.R City, STATE,
  • Providing SAP technical support to all business stakeholders;
  • Assisting with implementation and improvement of existing processes; initiating different/improved ways of providing support and delivering efficient outcomes;
  • Working effectively and collaboratively with business, project and technology teams to create and implement SAP solutions in line with business requirements;
  • Creating and updating functional specifications and process/system documentation;
  • Providing support and training to the business to ensure effective utilisation and business adoption;
Education
Expected in 2006
Bachelor of Science: Information Technology
Jawaharlal Nehru Technological University Hyderabad - Hyderabad, Telangana
GPA:
Expected in 2002
High School Diploma:
Nalanda Jr College - Vijayawada,
GPA:

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Resume Overview

School Attended
  • Jawaharlal Nehru Technological University Hyderabad
  • Nalanda Jr College
Job Titles Held:
  • SAP Technical Analyst
  • SAP Project Lead
  • SAP ABAP Technical Consultant
  • ABAP Consultant
Degrees
  • Bachelor of Science
  • High School Diploma