samsung lead experience consultant resume example with 3+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Accomplished Marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.
Skills
Sales monitoring
Microsoft Office
Windows XP
A Plus Certificate
Network Plus Certificate
Security Plus Certificate
Promotion development
Brand-building strategies
Partnership building
Marketing expertise
Retail Marketing
Performance monitoring
Competitive and Trend Analysis
Program Marketing
Partnership Marketing
Event planning and execution
Product Launch
Customer Relationship Management (CRM)
Experience
09/2020 to CurrentSamsung Lead Experience Consultant Newell Brands | Winfield, KS,
Demonstrated leadership by making improvements to work processes and helping to train others.
Collaborated with content contributors to build optimization strategies.
Served as main point of contact for clients, answering questions and responding to messages.
Recognized by management for providing exceptional customer service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Reporting daily logs and recaps.
Educating clients and Best Buy staff on new Technology.
Troubleshooting Android phones, watches, earbuds, and tablets.
Meet or exceed personal sales goals on a monthly basis.
Advise customers by providing information on products and services.
Help custumers make selections by building customer confidence.
Help customers make selections by building confidence.
Achieved and maintained monthly goals of 70,000 and above in product sales.
Consistent technology trainings on all Samsung products and promotions.
Helped store reach number 1# in sales within the northwest Maryland region.
04/2019 to CurrentBrand Activation ManagerCrystal | Nashville, TN,
Initiated annual strategic planning meetings with clients to establish relationships which delivered high-value increases in yearly agreements.
Spearheaded annual strategic planning meetings with clients to secure relationships which delivered high-value increases in annual agreements.
Designed sales-driven programs and promotions to facilitate team objectives.
Trained with successful business development personnel to optimize marketing performance and learn industry.
Recommended product changes to enhance customer interest and maximize sales.
Generated over $400,000 in revenue annually via strategic planning and implementation of seasonal and annual sales, marketing and production plans.
Lead large and small street teams with promo swag.
Hired and saved company over $5,000 yearly on promotional assets such as, Dj, clowns, animals, party favors, staff, and food.
01/2021 to 06/2021Marketing DirectorXos Trucks | San Jose, CA,
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Evaluated and enhanced content of online pages, blog posts and social media platforms.
Collaborated with community originations to forecast optimal strategy based on sales and product profitability.
Directed ongoing market research for use with future marketing plans.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Researched market competitors to identify potential new products and service opportunities.
Planned and produced highly effective experiential marketing events.
Partnered with sales representatives during customer consultations to build agency and customer relations.
Design and implement comprehensive marketing strategies to create awareness of the company's business activities.
Produce ideas for promotional events or activities and organize them efficiently.
Plan and execute campaigns for restaurant promotion, education/excitement of new product lines etc.
Control budgets and allocate resources amongst projects.
11/2017 to 12/2019Social Media ManagerFoundry Row Wine & Spirits LLC. | City, STATE,
Defined and established goals to overcome identified business challenges related to customer retention, brand awareness, sales, online presence or reputation and visitor traffic.
Aligned all visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
Utilized platforms such as Face Book and Instagram platforms on regular basis.
Store key holder.
Managed a staff of 10 to 15 employees on daily bases.
In charge of counting money and depositing monies to bank.
Advising customers on wine and alcoholic beverages.
Conducting wine and spirit tastings.
Education and Training
Expected in to to Bachelor of Arts | AdvertisingHoward University, Washington, DCGPA:
Expected in to to Associate of Applied Science | Cyber Security And AssuranceBaltimore City Community College, Baltimore, MDGPA:
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