I am an experienced Operations Manager and talented leader with five years' experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of retail industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. I am looking to bring my experience, knowledge, and skillset to a dynamic, growth-oriented role. I am a very fast learner and am always ready to accomplish a new task and/or goal!
During my eight years as a barista and Shift Supervisor at Starbucks, I was acknowledged nationally for my consistent, outstanding customer service.
During my time at Walter Reed as "Snack Bar Operator" in The Warrior Cafe & The Daily Grind, I single handedly opened the very first "We Proudly Serve Starbucks" coffee shop on base. I trained all employees and created an SOP for everyone to abide by and/or refer to.
Companies Worked For:
Job Titles Held: