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sales telemarketer resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking and reliable [Industry] worker with strong background in operating cash registers, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • POS systems
  • Cash drawer balancing
  • Payment processing
  • Issue resolution
Experience
04/2017 to 12/2018
Sales Telemarketer Schwan's Company Parkville, MO,
  • Set up new accounts and listed personal, demographic and payment information in the system.
  • Achieved sales targets on [Timeframe] basis by signing clients up for services, handling [Task] and overseeing [Task].
  • Contributed to team efforts by successfully accomplishing $[Number] in daily sales goals.
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Made appointments with interested customers according to schedule availability.
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
12/2016 to 06/2017
Machine Operator Redneck Trailer Supplies Fresno, CA,
  • Completed minor machine maintenance, including oiling parts and cleaning components.
  • Detected work-piece defects and machine malfunctions, maintaining machines to prevent future malfunctions.
  • Executed on-time, under-budget project management on complex industrial equipment, including metal and precision part machining issues.
  • Maintained accurate and timely completion of log books and inspection reports.
  • Monitored machines in operation to detect malfunctions and identify product defects.
  • Selected proper cutting tools and calculated correct parameters to manufacture quality parts.
  • Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
  • Planned and laid out work to meet production and schedule requirements.
  • Set up and operated machines such as [Type] and [Type] to create high-quality [Industry] products.
  • Lubricated [Type] parts and performed minor maintenance to improve machine function.
  • Operated, maintained and performed repairs on [Type] equipment.
02/2015 to 09/2016
Hostess/Server Assistant Silver Ladel City, STATE,
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Calculated charges, issued table checks and collected payments from customers.
  • Placed reservations through phone and email into [Software].
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Stayed on top of server availability and table turnover to make accurate decisions about seating locations.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Answered telephone to provide establishment information and take party reservations.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
01/2014 to 11/2015
Cashier Payless Mini Mart City, STATE,
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Built relationships with strategic partners leading to business development opportunities.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Education and Training
Expected in to to
GED:
Hamilton High School - Hamilton, OH
GPA:

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Resume Overview

School Attended

  • Hamilton High School

Job Titles Held:

  • Sales Telemarketer
  • Machine Operator
  • Hostess/Server Assistant
  • Cashier

Degrees

  • GED

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