Results-focused Supervisor offering 10+ years of experience bringing extensive customer care experience in internal, external and blended environments. Strength in training and development, client relations and problem solving. Known for modernizing financial operations and reorganizing financial procedures. Recognized for superior business acumen poised in high-pressure, fast paced business environment. Utilizes project management principles to independently plan and direct high-level business growth. Successful at engaging with staff by discussing performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Superior passion for leading and assisting others, coupled with work ethics to continue propel achievement that increased levels of greatness.
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