Motivated Sales Account Manager specializing in budgeting, project management and staff training and development. Thoroughly understands client preferences and needs, and effectively manages customer service and sales teams to optimize customer satisfaction and boost sales. Strong understanding of technologies including hardware and software, currently focused on sales and support of ERP, WMS and E-commerce systems.
Strategic account development
Strong interpersonal skills
Team building expertise
Proven sales track record
Product training and placement
Knowledge of ERP Systems
Product Development and Design
Have been involved in all aspects of the sales cycle Including: Prospecting, Closing Deals, Implementations (software and hardware), Customer Training, Customer Support
Strong understanding of technologies including sales in both hardware and software
Steadily increased revenue year over year for each of the last 7 years working for FDM4.
Considered one of the top Software Specialists at FDM4 each year.
Xerox Canada Top Gun class of 2006.
Northern Ontario Professional Golfers Association Assistant Professional of the year 2005
Sales / Software Solution Specialist, 07/2007 － CurrentFDM4 International / FDM4 America － Las Vegas, NV
Worked closely with company executives to identify new business opportunities, securing new sales and developing new products. Gathered all relevant materials for bid processes and coordinated bidding and contract approval. Upsold add-on services to existing customers, generating incremental revenue year over year. Wrote, proofed and edited sales proposals and correspondence. Addressed customer questions and concerns regarding products, prices and availability. Developed, Designed and Implemented new products and customized applications based on customer needs
Sales, 11/2005 － 06/2007Digital Office Solution － North Bay, ON
Managed a portfolio of several hundred accounts, which generated several million in revenue per year. Scheduled an average of 4 appointments per day. Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments. Wrote, proofed and edited sales proposals and correspondence. Surpassed annual quota by at least 25% each year.
Assistant Golf Professional, 05/2001 － 10/2005North Bay Golf and Country Club － North Bay, ONConsidered one of the top playing professionals in Northern Ontario. Qualified and made the cut in the Canadian Assistant Professional championships in 2004 and 2005. Managed 20 employees in the pro shop and back shop. Led junior camps, junior clinics, adult clinics and organized / ran junior girls clinics. Considered one of the top teaching professionals in Northern Ontario
2001Nipissing University － North Bay, ON, CanadaBachelor of ArtsBusiness Administration