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Sales Manager/sales Resume Example

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CS
SALES MANAGER/SALES
Summary

Energetic and outgoing former Business Owner trained to handle issues and remain level-headed. Offering over 24 years of expertise in Online, warehouse and direct sales industry. Enthusiastic personality with skills in sales and marketing. Enthusiastic for new challenges

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of professional protocol.

Skills
  • Marketing, Profit and revenue-generating strategist.
  • Sales and Customer service training with targeted selling techniques and tracking of sales and team building.
  • Lead generation and customer retention abilities
  • High level organization, multitasking and attention to detail.
  • Social media management and marketing.
  • High energy and positive attitude.
Experience
CEO/Owner/Operator / NTX Inc - Richfield, Ohio02/1998 - 02/2019
  • Led startup and opening of online and wholesale business and provided business development, creation of operational procedures and workflow planning.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Diminished staff turnover and boosted morale by hiring effective team players and initiating new training practices.
  • Monitored market conditions to set accurate pricing structures and take advantage of emerging trends.
  • Secured contract with multiple vendors to supply all materials and services at competitive prices.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Certified, developed and negotiated government contracts.
  • Processed orders through system and coordinated product deliveries.
  • Educated customers on product and service offerings.
  • Collaborated with content contributors to build optimization strategies.
  • Completed forecasts to determine needed inventory.
  • Resolved customer complaints immediately, escalating those that required additional assistance.
  • Utilized tracking systems and documentation to trace cargo on its route.
  • Organized corporate luncheons, dinners, conferences and special events.
  • Trained customer service, marketing, and sales teams for events.
  • Attended and participated in industry events.
  • Promoted business on social media platforms to maximize brand identity and generate revenue. SEO initiatives to improve content, keywords, and branding.
  • Tracked and analyzed social media and online marketing initiatives.
Real Estate Investor/Rental Manager / Self Employed - Richfield, Ohio06/2006 - 03/2017
  • Inspected grounds, facilities and equipment to determine repair and maintenance needs.
  • Coordinated general maintenance and major repairs to keep facilities operational and attractive.
  • Developed and implemented strategic plan for property management.
  • Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
  • Ensured timely production of annual rent, operating expense and real estate tax adjustments.
Sales Manager/Medical Sales / Vanscoy Hair Clinics - Independence, OH02/1998 - 02/2000
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Developed and implemented all sales protocols and training programs.
  • Created and coordinated group training classes in alignment with company sales objectives.
  • Collaborated with team to develop effective, winning sales strategies.
Medical Equipment Sales / Q-Med - Brecksville, OH05/1995 - 01/1998
  • Recorded control values from technical instruments to maintain reliability and validity of test results.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned good attendance record and built reputation for being on time and ready to work.
  • Maintained industry knowledge through continuing education, training and monitoring of industry publications.
  • Consistently provided exceptional service and attention to customers and stakeholders.
  • Quoted customer billings, invoiced customers, documented sales and expenses and maintained inventory levels to meet customer and service needs.
  • Provided excellent service and attention to customers in face-to-face encounters and through phone conversations.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
Sales Representative / Cellular One - Beachwood, OH08/1989 - 05/1995
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Identified and approached potential customers by generating leads, setting appointments.
  • Built positive and productive customer connections to drive consistent sales
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
Retail Sales Associate / The Limited And Casual Corner - Pittsburgh, PA02/1983 - 07/1989
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Dressed all windows, arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Education and Training
University of Pittsburgh - Pittsburgh, PA05/1989BBA: Business
Sandler Sales Institute - Cleveland, OHSales Training: Sales Training

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Resume Overview

Companies Worked For:

  • NTX Inc
  • Self Employed
  • Vanscoy Hair Clinics
  • Q-Med
  • Cellular One
  • The Limited And Casual Corner

School Attended

  • University of Pittsburgh
  • Sandler Sales Institute

Job Titles Held:

  • CEO/Owner/Operator
  • Real Estate Investor/Rental Manager
  • Sales Manager/Medical Sales
  • Medical Equipment Sales
  • Sales Representative
  • Retail Sales Associate

Degrees

  • University of Pittsburgh - Pittsburgh, PA 05/1989 BBA : Business
    Sandler Sales Institute - Cleveland, OH Sales Training :

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