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sales manager resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated and proficient Sales Manager with over 28 years of experience in automotive sales. Excellent reputation for resolving problems and improving customer satisfaction. Exceptional record for continually exceeding sales goals and profitability. Integrity and most of all a team player.

Skills
  • Sales Records Management
  • Sales Quota Management
  • Customer Service and Assistance
  • Lender Relations
  • Sales Tracking
  • Deal Structuring
  • Professional Integrity
  • Effective Written and Verbal Communication
  • Inventory Management and Planning
  • Hiring and Staffing
  • Vendor Negotiations
  • Sales Targeting
  • Aftermarket Sales
  • Customer Complaint Resolution
  • Sales Statistics Analysis
  • Closing Deals
  • Reevaluate Deals with Lenders
  • Sales and Profitability
  • Team Player
  • V-Auto
  • Dealer Connect
  • ADP
  • Route One
  • E-Pencil
  • Reynolds and Reynolds
  • Dealer Track
Work History
10/2015 to 10/2022 Sales Manager Veolia | , , Perry, GA
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Maintained relationships with customers and found new ones by identifying needs and offering excellent customer satisfaction.
  • Produced contracts, reports, letters, and proposals for clients.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Conducted one on one meetings daily with salespeople to identify techniques to overcome sales objections and follow up with prospects.
  • Reevaluate deals with lenders on daily basis and proactively work contracts in transit list.
  • Responsibly managed over 20 sales professionals to help them hit sales and yearly goals.
  • Increased sales and profitability year over year while maintaining excellent customer satisfaction.
05/2007 to 09/2015 General Sales Manager Pulte Group, Inc. | , , Macon, GA
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Responsibly managed over 15 sales personnel including internet department and front end sales managers.
  • Increased sales and profitability while maintaining excellent customer satisfaction scores.
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Upheld company policies and implemented standards fairly.
05/2000 to 07/2007 Sales Manager Veolia | , , Warner Robins, GA
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Produced contracts, reports, letters, and proposals for clients.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Handled customer relations issues, enabling quick resolution and client satisfaction.
  • Increased sales and profitability while maintaining excellent customer satisfaction scores.
  • Daily one on one meetings with sales professionals to overcome customer objections and follow up prospects.
  • Reevaluate deals with lenders on a daily basis.
  • Responsible for all wholesale and buying of used car inventory.
  • Responsibly managed over 15 sales professionals to help them hit monthly and yearly goals.
08/1994 to 04/2000 Sales/Used Car Manager Eddie Wiggins Ford / Warner Robins Ford | , , Warner Robins, GA
  • Managed used vehicle wholesales and auction acquisitions and monitored and adjusted inventory to optimize customer options.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Expected in to to Diploma | Northside High School, Warner Robins, GA GPA:
Certifications
  • CSP - Certified Sales Professional

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Resume Overview

School Attended

  • Northside High School

Job Titles Held:

  • Sales Manager
  • General Sales Manager
  • Sales Manager
  • Sales/Used Car Manager

Degrees

  • Diploma

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