MS Office proficiency
Managed a successful sales team of 12 members who consistently exceeded sales goals an average of 20% each month.
Developed highly effective sales training strategies as Sales Manager of a 12-person team.
Coached a successful sales team that led the store in monthly sales per FTE over 50% of the year.
Mentored two Sales Manager In Training candidates through successful completion of the Manager Assessment Program (MAP).
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Offered direction and gave constructive feedback to motivate team members.
Held each team member accountable for achieving brand and performance goals.
Built and maintained effective relationships with peers and upper management.
Recruited, hired, developed and retained retail talent for the company.
Addressed customer inquiries and resolved complaints.
Created and directed sales team training and development programs.
Computer Information Systems General Business with Honors Magna cum laude
Recipient of [Scholarship Name] Scholarship
approach, budget, Coach, coaching, interpersonal communication, COMPUTER KNOWLEDGE, Consultant, conversion, credit, clients, customer service, financial, financial analysis, focus, hiring, insurance, leadership, leadership skills, Lotus Notes, managing, Excel, Microsoft Office, Microsoft Outlook, PowerPoint, Word, networks, performance management, quality, real estate, selling, Sales, staffing, telemarketing, phone, written
Companies Worked For:
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