LiveCareer-Resume

sales manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Driven to provide superior quality customer service. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Accomplishment
  • Managed the Rolex award winning sales team at Kevin Jewelers
  • Awarded "Most Opened Accounts of The District"
  • Awarded "Movado Top 3% Sales Associate"
  • Named "Sales Associate of the Year" in 2021.
Skills
  • Flexible Work Schedule
  • Salesforce Software
  • Handling Complaints and Inquiries
  • Customer Complaint Resolution
  • Critical Thinking
  • Strategic Business Initiatives
  • Safety and Security Enforcement
  • Customer Service and Assistance
  • Expertise in Communication Skills
  • Maintaining Clientele Relationship
Work History
SALES MANAGER, 01/2018 - Current
Timeclock Plus River Falls, WI,
  • Greet customers needs and ascertain what each customers wants or needs.
  • Increased store sales by 25% and managed over 45 customer calls per day.
  • Reduced customer service complaints 50% by designing new methods of resolution
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select and help locate or obtain merchandise based on customers needs and desires.
  • Compute sales prices, total purchases, receive and process cash or credit payments.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Sell or arrange for delivery, insurance, financing or service contracts for merchandise.
  • Resolve customers complaints regarding sales and service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Achieved recognition for contribution to store success by optimizing sales.
  • Observed, assessed and documented clarity, color and other key features of diamonds and precious stones.
  • Coordinated with clients, suppliers and manufacturers to create custom quality works of jewelry.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Orchestrated successful promotional strategies, boosting revenue 5%
Club DJ, 03/2018 - 04/2022
THE CIRCLE OC City, STATE,
  • Engaged guests at special events by playing fun, lively songs and encouraging dancing.
  • Played songs fitting station's format and monitored each song's length to avoid dead air.
  • Participated in community events, fundraisers and professionally represented station.
  • Interviewed special guests and took callers' questions and song requests on air, using exemplary communication and client engagement skills.
  • Entertained guests with music matching desired genres and tempo.
  • Worked with clients to determine requirements for each party or event.
  • Managed schedule, contracts and payments for busy roster of bookings.
  • Installed, operated and maintained audio and video equipment at venues.
  • Maintained high volume of bookings by advertising through traditional, digital and social media channels.
  • Raised club traffic and brand reach with innovative online promotions.
  • Delivered savings by negotiating cost-effective contracts with vendors.
  • Administered First Aid and CPR to participants in distress.
Hostess Manager, 02/2017 - 01/2018
BIRCCO PIZZERIA City, STATE,
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Supervise and coordinate activities of dining room staff to ensure that patron receive prompt and courteous service.
  • Inform patrons of establishments specialties and features.
Restaurant Waitress, 07/2016 - 01/2017
PIEOLOGY City, STATE,
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Cultivated warm relationships with regular customers.
Education
Associate of Arts: DOCTOR OF PSYCHOLOGY , Expected in 10/2021
-
Saddleback College - Mission Viejo, CA
GPA:
Status -
  • Advanced Biology Composition
  • Developmental Psychology
  • Experimental Psychology
  • Heavily focused on Clinical Research
  • Relevant Coursework: Mission Hospital
  • 4.0 GPA
High School Diploma: , Expected in 08/2018
-
ALISO VIEJO HIGH SCHOOL - ALISO VIEJO,
GPA:
Status -
  • Ranked in Top 1% of Class.
  • Awarded Student of the Year.
  • Graduated with a 4.3 Average GPA
  • Completed AP course in Psychology & US History
  • Relevant Coursework: Spanish & Farsi
  • Professional Development: Communication Skills.
  • Extracurricular Activities: Orchestra (Played at Soka University & Carnegie Hall).
  • Elected to Vice President for ANHS Council in 2017


Languages
Arabic :
Limited Working:
Negotiated :
:
English :
Native or Bilingual:
Negotiated :
:
Farsi :
Native or Bilingual:
Negotiated :
:
Spanish :
Limited Working:
Negotiated :
:

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Resume Overview

School Attended

  • Saddleback College
  • ALISO VIEJO HIGH SCHOOL

Job Titles Held:

  • SALES MANAGER
  • Club DJ
  • Hostess Manager
  • Restaurant Waitress

Degrees

  • Associate of Arts
  • High School Diploma

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