I am a friendly, loyal, hardworking and dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the retail and restaurant industry, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Sales ManagerNov 2012 to Current The Sports Authority Sunrise Hwy, Sunrise Promenade － Massapequa Levittown, NY
When I first began working at The Sports Authority I was hired as a seasonal employee.
I began my time during the holidays of 2011 behind the registers providing remarkable customer service and providing my customers with a memorable shopping experience.
I soon blossomed and received a promotion where I became a Senior Sales Representative.
During my time as a Senior Sale Representative I continued providing the best customer service I could provide.
As a Senior Sale I grew vast knowledge quickly selling more extended coverage plans then any other associate in the Long Island district.
Along with my selling attributes I quickly learned the merchandising aspect of the company while helping remodel 4 stores and even opening one up in the Brooklyn area.
I have been recognized in Sports Authority corporate newsletters for my excellent customer service in the stores that I have worked in.
When I turned 19 years old I was promoted to a Sales Manager becoming the youngest Sales Manager in company history to be promoted.
During my time as a Sales Manager I have pushed metrics making sure the store did not only meet goals but also exceed those goals.
I have been placed in many stores around Long Island to help improve standards and set up game plans for success.
Other then creating game plans for success I have additionally been placed in different stores to help merchandise and make sure the company's merchandising expectation was met.
My tasks as a Sales Manager at Sports Authority also included.
Managing the sales performance of the assigned departments to meet sales and margin goals Upholding Company standards for merchandise presentation Engage in coaching and developing associates Issuing appropriate counseling and disciplinary action to those associates who failed to meet performance standards of Sports Authority Ensuring compliance to all guidelines involved with safety, loss prevention and cash handling procedures Providing excellent customer service skills and interpersonal/communication skills.
Providing strong problem solving ability and analytical skills Having excellent attention to detail Managing a large staff at large 5+ million dollar stores Besides having immense experience and success as a sales manager at Sports Authority I also became very knowledgeable on the merchandising and visual aspect of the business.
I became certified in visually merchandising areas all over the store to certain directives and planograms making departments look clean, neat, and easier for my customers to shop in.
Waiter & Wait staff managerSep 2010 to Jun 2013 Gyrolicious － East Meadow Jericho, NY
I began working at Gyrolicious, which is an authentic Greek style restaurant when I was 15 as a delivery driver.
After a couple of months of employment I began waiting and serving tables.
Soon enough I earned a promotion to wait-staff management and became head of the waiting staff and was first to work at the new Gyrolicious when ownership opened up a new location in Jericho New York.
My tasks as a wait-staff manager at Gyrolicious included coaching and training my staff to do the following.
Welcome guests and seat them according to their preferences Offer menus and provide suggestions when requested Take orders and convey them to the kitchen in an accurate manner Ensure order accuracy before delivery to the customer Deliver orders and ask for feedback during and after meals Mix drinks and serve as requested Provide customers with information on daily specials Explain how menu items are prepared when requested Remove dishes and ensure that tables are bussed appropriately Prepare and serve special dishes on the table when needed Major Accomplishments Developed recurring business constantly by maintaining meaningful relationships with restaurant patrons.
Recognized on yelp and other food and dining websites for providing memorable dining experiences.
My tasks as a server included the following.
Carried orders from the kitchen to customers' tables Served welcome drinks and other beverages Laid tables with dishware, flatware and table cloths Cleared and cleaned tables on an ongoing basis Carried soiled dishes to the kitchen Assisted in washing dishes when required Major Accomplishments Managed 15 hour long shifts without making mistakes or appearing weary.
High School DiplomaIsland Trees High school － Levittown, NYGPA: I graduated from Island Trees High school in June 2012. I maintained a grade point average of a 90. While I attended Island Trees I received rewards for superior academic achievement and also received scholar athlete rewards at the varsity level.I graduated from Island Trees High school in June 2012. I maintained a grade point average of a 90. While I attended Island Trees I received rewards for superior academic achievement and also received scholar athlete rewards at the varsity level.
Bachelors Degree, Health ScienceSUNY Stony Brook University University of Stony BrookGPA: GPA: 3.6Health Science GPA: 3.6
analytical skills, ask, attention to detail, cash handling, coaching, interpersonal/communication, counseling, customer service I, excellent customer service, customer service, delivery, Greek, loss prevention, Managing, merchandising, neat, newsletters, problem solving, promotion, safety, selling, Sales, Sales Manager, Sales Manager I, staff management, tables, websites