Sales Manager Resume Example

• Developed new business by networking with valuable customers.
• Identified prospects' needs and developed appropriate responses along with information on fitting products and services.
• Earned numerous recognitions for exceptional customer service.
• Created and maintained an organized database to develop promotional sales.
• Helped drive sales goals and achieve monthly quotas.
• Contributed to annual store sales of $75  million per year.
• Preserved a perfect attendance record for 8 months.
• Worked with the management team to implement the proper division of responsibilities.

• Interviewed job candidates and made staffing decisions.
• Assigned work to team members based on company needs, personal strengths and job knowledge.
• Instructed staff on appropriately handling difficult and complicated sales.
• Conducted store inventories once per quarter.
• Trained and developed new associates on POS system and key sales tactics.
• Scheduled and led weekly store meetings for all employees.
• Reordered inventory when it dropped below predetermined levels.
• Hired, trained and evaluated personnel in sales and marketing.
• Examined merchandise to verify that it was correctly priced and displayed.
• Reported to the district manager regarding all store and staff issues.

• Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
• Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
• Strategically scheduled team members to maintain optimal staffing levels at all times.
• Maintained established merchandising standards, including , sales floor and promotional displays.
• Sales and profit  responsibilities. Exceeded  store sales plan by 9%.
• Pre-sell event execution.
• Proficient  in areas of Omni-channel including Customer Orders, Internet Sales, Fullment, Email and Phone  Capture.
• Income statement  management.

Supervised a team of  50 associates.

• Incorporated suggested changes to layouts and promotions to drive sales.
• Hired and trained 80 % of staff.
• Trained, coached and mentored staff to ensure smooth adoption of new program.
• Maximized category turnover through proactive management strategies.
• Set project timelines and kept teams on task to complete milestones according to schedule.
• Worked with support teams to resolve issues with product, service areas.
• Oversaw up to 4 projects at a time without sacrificing standards.
• Maintained project quality with a hands-on management style.
• Assisted  in weekly ad sets  and floor moves.
• Worked with support team to achieve store markdowns.
• Worked wth support team to  work new inventory  on a given truck schedule.
• Stayed within the budget projected.

• Maintained and organized a customer database of over 600 clients.
• Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
• Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.
• Contacted customers as soon as issues arose to immediately find resolution before the problems escalated.
• Researched and customized service proposals for clients.
• Consistently hit and exceeded sales goals by 20%.
• Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.

• Managed the scheduling for store shifts so that there was proper staffing at all times.
• Completed all daily tasks and special assignments with an efficient and quality-driven approach.
• Supervised and directed all merchandise and shipment processing.
• Followed merchandising guidelines to present visually appealing displays.
• Directed work of as many as 150  employees focused on entire store team.
• Contributed to team success by exceeding store sales goals by 20%
• Actively pursued personal learning and development opportunities.
• Communicated clear expectations and goals to each team member.
• Mentored new sales associates to contribute to the store's positive culture.
• Assigned work to team members based on company needs, personal strengths and job knowledge.