sales manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Multi-talented Sales Manager, consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Authorized to work in the US for any employer Focused Sales Manager offering in-depth experience in relationship building, account retention and profit channel growth. Self-motivated leader with expertise in expanding network connections, introducing products and educating clients. Proficient in SalesForce and similar CRM software.

  • Product and service management
  • Sales tracking
  • Persuasive negotiations
  • Profit and revenue-generating strategies
  • Complex project negotiations
  • Communication and engagement techniques
  • Consultative and relationship selling
  • Key account development
  • Service-driven sales
  • Brand-building strategies
  • Sales operations
  • Superb time management
  • Continuous improvements
  • Excellent communication skills
  • Cross-cultural sales background
  • Resolution-oriented
  • Sales presentations
  • Rapport and relationship building
  • Compelling leadership skills
  • Exceptional multi-tasker
  • Prospecting skills
  • Energetic
  • Lead generation
  • Promotional sales events
  • Sales process
  • Product knowledge
  • Multidisciplinary team leadership
05/2021 to Current
Sales Manager Merck Kgaa Menlo Park, CA,
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Maintained professional network of potential clients and business opportunities.
  • Boosted team morale and overall sales volume by creating employee incentive sales contests.
  • Developed and implemented new sales strategies to update product lines.
05/2020 to 05/2021
Used Car Salesman Lineage Logistics James Island, SC,
  • Sold pre-owned cars and trucks to meet aggressive monthly sales goals.
  • Reviewed and controlled used vehicle inventory to maintain accurate supply.
  • Developed and expanded wholesale database to maximize proceeds and meet business plans.
  • Educated customers on product and service offerings.
07/2012 to 10/2019
New Car Salesman Atlantic Toyota City, STATE,
  • Selling new and used automobiles for the largest auto dealership in New
  • Ork
  • Assisted the Sales Management Team with training
  • Compliance training of new employees at various dealerships within the company
  • Ethics and sensitivity training alongside Human Resources
  • Assists with strategic planning for the Sales Team
  • Maintains quality service by establishing and enforcing organization standards
  • Contributes to team effort by accomplishing related results as needed
  • Maintains quality service by establishing and enforcing organization standards.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Managed sales negotiations and financing options.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Adhered to standards of quality and service and industry regulations.
  • Networked with remote dealers to source vehicles for customers.
  • Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.
  • Supervised successful car sales team in fast-paced environment with demanding quotas.
  • Answered customer emails and telephone requests for information.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Sourced vehicles from other dealer lots and auctions.
  • Accomplished yearly quotes for gross sales of new and used vehicles.
12/2006 to 07/2015
Owner/Operator Pretty Fitness City, STATE,
  • Owned and operated Pretty Fitness a mobile personal training company.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Guided clients in safe exercise, taking into account individualized physical limitations.
  • Checked gym equipment for proper use and function.
  • Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
  • Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.
  • Devised new programs and monitored client progress.
  • Guided clients on proper nutrition and exercise habits.
  • Administered various fitness assessments to measure client progress.
  • Communicated with clients to determine goals and performed client assessments.
01/2000 to 09/2007
Magazine Editor Plush Beauty City, STATE,
  • Coordinated Pop Culture and current event topics with editor and chief
  • Pitched content strategies and managed marketing and advertising
  • Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
Education and Training
Expected in to to
Amityville Memorial High School - Amityville, NY
Expected in to to
Certification in Digital Computer Technology:
- ,
Expected in to to
Suburban Technical School - Hempstead, NY
Skills CLIENTS (8 years) ACCESS (Less than 1 year) EXCEL (Less than 1 year) MICROSOFT EXCEL (Less than 1 year), Less than 1 year) MICROSOFT WORD (Less than 1 year), OUTLOOK (Less than 1 year) WORD (Less than 1 year) CRM Software Quality Assurance Sales Management Management Salesforce Business Development Strategic Planning Budgeting Negotiation
Additional Information
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Resume Overview

School Attended

  • Amityville Memorial High School
  • Suburban Technical School

Job Titles Held:

  • Sales Manager
  • Used Car Salesman
  • New Car Salesman
  • Owner/Operator
  • Magazine Editor


  • Diploma
  • Certification in Digital Computer Technology

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