I am a hard working and energetic manager equipped with extensive experience in retail management and sales. I employs excellent leadership skills and multi-tasking strengths.
Accomplishments
Developed highly effective sales training strategies as Sales Manager
Exceeded Sales Management goals by 77.8% on a quarterly basis
Named "Sales Manager of the Year" for the District and Region in Perform to Win 2015
Experience
02/2015 to Current
Sales ManagerRAC ACCEPTANCE NOW - Columbus, MS
Create, manage and execute plans to increase sales and conversion percentages
Train, motivate and evaluate coworkers
Organize daily activities, including coworker schedules
Set specific goals for store performance, customer satisfaction and coworker development
Gauge store performance by monitoring weekly, monthly and quarterly performance and financial reports
Offer enthusiastic and knowledgeable sales guidance to customers who have been referred by the partnership store
Collaborate with coworkers within the partnership store
Educate referred customers on the rent-to-own transaction, including pricing options, features and benefits
Review expired accounts and respectfully communicate with customers to promote timely payments
Network with partnership store coworkers to gain referrals.
07/2009 to 02/2015
Store Training ManagerDollar General - West Point, MS
Authorize and ensure validity of customer returns, exchanges, checks authorizations, voids, and discretion discounts.
Prepare, balance, and audit the daily sales report
Prepare and balance all bank deposits
Log and balance the safe fund
Prepare the tills for the register
General administrative duties and train newly hired associates
Stocked and restocked inventory when shipments were received
Reorganized the sales floor to meet company demands.
Trained all new managers on store procedures and policies
Worked closely with the district manager to formulate and build the store brand.
Education
June 2009
Bachelor of Science: Management Communication BusinessAmridge University - Montgomery, AL
Coursework in Leadership Management
May 2007
BusinessThomas Nelson Community College - Hampton, VA
Advanced coursework in Business Administration
Coursework includes Entrepreneurial Management
Coursework includes Economics
Coursework in Marketing and Advertising
July 1999
Associate of Applied Science: Banking and FinanceEast MS Community College - Mayhew, MS
July 1997
High School Diploma: BasicWest Point High School - Point, MS
