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Sales Manager Resume Example

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SALES MANAGER
Professional Summary

Accomplished Sales Manager offering 8 years of experience developing and maximizing inside sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging. Accomplished Sales Manager offering [Number] years of experience developing and maximizing [Type] sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

Skills
  • Sales reporting
  • Territory management
  • Strategic account development
  • National accounts management
  • Sales processes
  • Business development and planning
  • Systems and software programs
  • Coaching and mentoring
  • Time management
  • Positive and upbeat
  • Strong interpersonal skills
  • Account management
  • Goal-oriented
  • Staff management
  • Relationship building
  • New business development
  • Goals and performance
  • Accomplished manager
  • Operations
  • Decisive
  • Verbal and written communication
Work History
Sales Manager, 07/2019 to Current
Company Name – City, State
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Improved sales processes to streamline customer acquisition and onboarding strategies.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented comprehensive salesperson training program.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Coordinated department activities and projects to meet project timelines.
  • Updated accounts and maintained long-term relationships with clients.
  • Scheduled and led all department staff meetings, workshops, and functions.
  • Listened in on employee calls to ensure excellent sales tactics.
  • Trained employees on new technology and sales methods.
  • Created and implemented new business opportunities by utilizing strategic networking strategies.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Hired, supervised and coached 15 employees on sales strategies to optimize performance.
Inside Sales Manager, 12/2014 to 07/2018
Company Name – City, State
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
  • Drove team and company profits by developing and strengthening relationships with industry partners and potential clients.
  • Teamed with partners to close deals for sales development.
  • Developed working relationships with partners to merge and exchange consumer information and marketing data.
  • Researched and identified possible new accounts for sales development.
  • Handled inbound prospect calls to provide product information, answer questions, and resolve purchase hesitations.
  • Built strong relationships with clients by following up on previous purchases and suggesting new products.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Coordinated department activities and projects to meet project timelines.
  • Updated accounts and maintained long-term relationships with clients.
HRIS Specialist, 01/2013 to 06/2014
Company Name – City, State
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Acted as staff member advocate, encouraging and supporting [Job Title]s to identify and resolve conflicts.
  • Reviewed job applications to identify, vet and recommend optimal candidates.
  • Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Collaborated with management to build and implement effective, modern employment policies.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
Inside Sales Specialist, 01/2012 to 01/2013
Company Name – City, State
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Created and updated customer accounts with relevant information.
  • Utilized digital and telephone approaches to generate sales leads.
  • Collected information on sales and service issues to provide effective resolutions.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Organized company files and created support system to decrease workload and increase productivity of account managers.
Education
High School Diploma: 06/2006
North St. Paul High School - City
Business ManagementMetropolitan State University - City, State
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Resume Overview

School Attended

  • North St. Paul High School
  • Metropolitan State University

Job Titles Held:

  • Sales Manager
  • Inside Sales Manager
  • HRIS Specialist
  • Inside Sales Specialist

Degrees

  • High School Diploma : 06/2006
    Business Management

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