LiveCareer-Resume

sales generalist resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Sales Associate with 5 years of experience in retail environments. Recognized for ability to communicate with customers, providing exceptional service that ensure client retention and positive feedback. Proven ability to increase sales through upselling techniques as well as implementing processes that drive profitability.

Skills
  • Leadership
  • Customer service
  • Cash Register
  • Selling
  • Attention to Detail
  • Organization
  • Multitasking
  • Problem solving
  • Dependability
  • Communication
Education and Training
National Bartending School Magnolia Avenue Riverside, CA Expected in 2015 : - GPA :
Cordova High School , Expected in 2009 Diploma : - GPA :
Experience
Ul - Sales Generalist
Bentonville, AR, 10/2016 - Current
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.
  • Built relationships with repeat customers to encourage loyalty.
  • Asked detailed questions to determine appropriate items to fill customer needs.
  • Counted cash at end of shift and prepared bank deposits.
  • Handled all merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Recommended companion items to increase sales and revenue.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained clean, orderly and well-stocked register area.

Sales Specialist

  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Worked with fellow sales team members to achieve group targets.
  • Built trusting relationships with customers by making personal connections.
  • Worked with off-site locations to find desired items for customers.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Maintained area of pride to company’s standards.
  • Worked at a high volume location.
  • Reached daily individual sales and loyalty goals

Merchandising

  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Printed labels and tags for for-sale merchandise.
  • Displayed appropriate signage for products and sales promotions.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Monitored stock to maintain sufficient quantity of featured product.
  • Maintained cleanliness and organization in back room stock.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
Mcdonald's - Crew Member
Ashdown, AR, 01/2016 - 10/2016
  • Kept customer and food preparation areas clean and well-organized.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Safely prepared, assembled and presented food to satisfy customers and fill orders.
  • Quickly and efficiently processed payments and made accurate change.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles with caution and according to manufacturer directions.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
Tesla - Crew Lead
Delray Beach, FL, 01/2014 - 01/2016
  • Strengthened employee performance ratings and trained staff on system efficiencies while supervising 5 crew members, delivering optimal productivity.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Resolved any customer complaints.
  • Closed Registers, and counted safe between every shift change.
Brass Tap Beer Bar - Bar Back
Huntsville, AL, 11/2011 - 03/2013
  • Kept detailed inventories of bar supplies and stocked work areas.
  • Replenished bar glasses, garnishes and condiments.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Greeted guests with friendliness and professionalism.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Backed up cashier staff to process customer orders and payments.
  • Monitored patrons to keep alcohol consumption at designated levels.

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Resume Overview

School Attended

  • National Bartending School
  • Cordova High School

Job Titles Held:

  • Sales Generalist
  • Crew Member
  • Crew Lead
  • Bar Back

Degrees

  • Diploma

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