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sales floor team member resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Efficient [Job Title] skilled in managing stock and merchandising products. Expert in assisting customers, multitasking, and handling high-volume work. Well-versed in [Type] environments. Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Energetic individual with enthusiasm and aspiration to work hard. Punctual, reliable and willing to work any shift. Lifts [Number] pounds and leverages strong safety and equipment knowledge in operating [Type] and [Type] equipment. Dependable [Job Title] with terrific work ethic and expertise in managing [Task] and [Task] in quick-paced settings. Drove customer loyalty by promptly offering assistance. Established commitment to engaging customers. Customer service professional skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.

Skills
  • [Type] sales techniques
  • Merchandising
  • Loss prevention
  • [Product or Service] expertise
  • Cleaning procedures
  • Product restocking
  • Merchandising expertise
  • Safety processes and procedures
  • Equipment monitoring
  • Customer relationships
  • Motivated team player
  • Cash handling and management
  • Goal-oriented
  • People-oriented
Work History
Sales Floor Team Member, 02/2016 - 02/2018
Jo-Ann Fabrics Columbia, MO,
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Stayed current on available products, store promotions and customer service policies to better assist with any need.
  • Performed regular segment cycle counts and [Timeframe] inventory audits to maintain accurate records.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Supported promotional plans by updating signage with price changes.
  • Boosted store revenues [Number]% by persuasively cross-selling [Type] items.
  • Greeted customers and directed to requested products.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
  • Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Completed physical inventory counts each [Timeframe].
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Delivered exemplary assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Assisted customers by finding items quickly, boosting store satisfaction rate by [Number]%.
  • Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
  • Checked aisles and [Type] areas for spills or [Type] issue and notified [Job title] for quick clean-up.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Assessed shelves in [Type] department to determine which items to replenish or reorder.
  • Rang up customer purchases and carefully counted back currency and bills, reducing drawer errors [Number]%.
  • Hauled [Type] and [Type] items from stock, using [Type] equipment and placed on correct store shelves.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Located needed merchandise in inventory using [Type] software and placed on skids for transport to shelves.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Managed timely and effective replacement of damaged or missing products.
Deli Clerk, 04/2012 - 06/2016
Aimbridge Hospitality Branson, MO,
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Created appealing food arrangements for party trays and specialized orders.
  • Maintained proper signage and pricing information for displays, cases and counters.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Checked refrigerated and frozen cases and replenished low stock every [Timeframe].
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Learned [Job title] and [Job title] work tasks in order to provide skilled backup for diverse roles.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Inspected equipment such as refrigerators and warming lamps every [Timeframe] to check compliance with safe operating levels.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in [Number]% accuracy rate.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Offered product samples to customers, generating additional sales through taste-testing.
Cafeteria Worker, 09/2008 - 06/2013
Xanterra Parks & Resorts Estes Park, CO,
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Provided exemplary service to students, staff, and visitors.
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Tracked meal purchases and accepted payments at cash register.
  • Served [Number] nutritious meals daily to students in [Type] school.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Prepared ingredients and recipe components ahead of time.
  • Served food according to temperature, safety, and presentation guidelines.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Received and stored incoming supplies according to procedures.
  • Operated equipment such as [Type] and [Type] with care and attention to safety protocols.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Worked stations including pizza, omelet, soup, salad, sandwich, and dessert at busy cafeteria.
  • Offered product samples, answered questions and helped customers find items.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Monitored temperature of cases, shelves and storage areas and reported failures to manager.
  • Set up advertising signs and displays on shelves, counters and tables.
  • Monitored dining room inventory and replenished as necessary.
  • Ensured exceptional guest experiences through attentive service.
  • Greeted customers and answered any questions.
  • Assisted customers with carry-out service.
Education
High School Diploma: , Expected in 06/2008
-
Bloomfield Central School - Bloomfield, Ny,
GPA:
Status -

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Resume Overview

School Attended

  • Bloomfield Central School

Job Titles Held:

  • Sales Floor Team Member
  • Deli Clerk
  • Cafeteria Worker

Degrees

  • High School Diploma

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