Highly motivated sales associate with extensive customer service and sales experience. Dynamic and creative Sales Person with a successful career in product marketing, promotions, public relations, project and communications management. Enthusiastic and dedicated employee with high integrity, strong work ethic and great leadership skills. Passionate with exceptional ability to work with teams to market and sell multiple products/services. Experienced sales rep with territory management and closing experience. Computer proficient with strong communication skills.Hard working and energetic manager and top-rated sales associate with more than 15 yeras experience. Efficient and organized surveillance professional with 17Surveillance expert highly skilled in responding to emergency situations and providing crisis intervention. Security Guard equipped with excellent communication skills who consistently maintains detailed logs of important events. Experience testifying in court and aiding in law enforcement investigations. Security Guard who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions. years in security and safety compliance. Extensive security guard training. Sales Manager successful at propelling retail stores to lead revenue in the district. Experienced manager of teams of up to 25 staff. focused on customer satisfaction throughout all stages of the sales life cycle. years leading dynamic sales teams in fast-paced markets.
Accurate money handling
Team player mentality
Time management ability
Team building expertise
Skilled in MS Office
Interior and exterior patrol
Shift work experience
Fluent in english / spanish
Crime prevention methods
High level of integrity
Inventory control procedures
Skilled in conflict resolution
Retail theft investigations
CPR and Child CPR Training
Fluent in english / spanish
Established track record of exceptional sales results
Bilingual in spanish
Current Member of the Million Dollar Club for 8 years in row
I've also been recognized as Top Salesperson.
of the Southwest Region for 5years in a row.
Resolved 45% of customer service issues within
week to maximize loyalty and retention.
Promoted to Saes Manager after only 8 months.
04/2012 to Current
Sales - Design Team MemberAshley Furniture － San Antonio, TX
Top-rated sales performance B to B sales Web-based reporting tools Empowers high-performing sales teams Self-motivated Recognized as top salesperson of the region and Highly competitive currently a member of the Million dollar Club Proficiency with Microsoft systems Positive and upbeat Great Customer service Goal-oriented Ashley Furniture 7010 South Zarzamora Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Credited for playing key role in generating over $1.5 million per year in revenues.
Provided operational support for high-volume financial institution.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
03/2010 to Current
Non Commission Officer - Grave Yard Rover SuperviosrUSA Securitas － San Antonio, TXConducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. Reported all incidents, accidents and medical emergencies to law enforcement. Answered alarms and investigated disturbances. Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates. Issued security badges and visitor passes to all guests. Continuously monitored security cameras and fire, building and alarm systems.
02/2005 to 04/2012
Sales - Sales ManagerConn s Appliance
Planned client relationship cultivating events to promote growth, resulting in an expansion of clientele base by 60%.
Organized company files and creating support system to decrease workload and increase productivity of account managers.
Planned and led three training sessions to promote sales team professional development and sales goal reinforcement.
Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2007.
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Consistently hit and exceeded sales goals by 20%.
Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
Recognized as top salesperson of the region 6 consecutive years.
Associate of Science
L.E: Criminal JusticeLaredo Junior College － Laredo, TXCriminal Justice