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Sales Associate, Cashier and Trade Buyer Resume Example

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SALES ASSOCIATE, CASHIER AND TRADE BUYER
Summary

Motivated worker with 7-year track record of success in providing exceptional service and sales support in office & retail environments. Offering superior language and service abilities. Strong team player committed to assisting co-workers and management with all activities necessary for success.

Skills
  • Academic
  • Office
  • Pricing
  • Sales
  • Phone
  • ID verification
  • Excellent communication skills
  • Listening skills
  • Customer- and service-oriented
  • Excellent spelling skills
  • Proofreading and editing
  • Report preparation
  • Precise
  • Transcription
  • Great eye for detail
  • Strong listening talents
Experience
05/2018 to Current
Sales Associate, Cashier and Trade BuyerZia Enterprises － Mesa, AZ
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Offered product and service consultations and employed upselling techniques.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Inspected items for damage and obtained replacements for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
06/2014 to 08/2017
ProctorProctorU Inc. － Livermore, CA
  • Upholding academic integrity with test takers, giving excellent service, finding simpler yet efficient ways to go about my start up process, and maintaining a fun atmosphere in the office.
  • Troubleshot problems with computers used in diverse tests.
  • Kept testing materials secured and confidential to prevent cheating.
  • Made special accommodations for students with disabilities to complete tests in rooms where they felt comfortable.
  • Kept operations and conduct in compliance with testing policies and standards.
  • Oversaw countless final exams at end of each semester, carefully monitoring students for signs of deception.
  • Maintained focused, inclusive and supportive learning environments.
  • Helped faculty prepare tests and set up testing spaces.
  • Completed documentation on student behaviors, interventions and results.
  • Prioritized and organized tasks to efficiently accomplish service goals.
06/2013 to 08/2014
Sales Associate and CashierGAP FACOTRY STORE #1050 － Livermore, CA
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Assisted coworkers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Resolved issues with cash registers, card scanners and printers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Assisted customers with account updates, new service additions and promotional offers.
Education and Training
05/2020
Bachelor of Arts: EnglishArizona State University － Tempe, AZ

GPA: 3.45, Graduated Cum Laude

  • Dean's List Honoree Fall 2018 & Spring 2019
  • Major in English with a concentration in Linguistics
  • Minor in German language & culture
05/2017
Associate of Arts: Libertal ArtsLas Positas College － Livermore, CA

GPA: 2.75

06/2010
High School DiplomaGranada High School － Livermore, CA

GPA: 3.0

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Resume Overview

Companies Worked For:

  • Zia Enterprises
  • ProctorU Inc.
  • GAP FACOTRY STORE #1050

School Attended

  • Arizona State University
  • Las Positas College
  • Granada High School

Job Titles Held:

  • Sales Associate, Cashier and Trade Buyer
  • Proctor
  • Sales Associate and Cashier

Degrees

  • Bachelor of Arts : English
    Associate of Arts : Libertal Arts
    High School Diploma

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