Sales Associate and Customer Service Resume Example

Ability to lead, train and maintain an enthusiastic, productive attitude. Great skills to seek out potential sales in new market areas. Strong analytical planning skills, combines with the ability to coordinate the efforts of many to meet organizational goals. Self motivated, productive and organized efficient work habits. Always knowing what needs to be done and never told twice to do something. As well as extensive experience in management, customer service relations and sales. Results-oriented Sales Associate specialized in Miami,FL area. Four-year track record of success in exceeding customer service and sales goals. Desire to pursue a leadership position with a growing company.Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player.Experienced sales professional highly effective at meeting and exceeding sales quotas on consistent basis. Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.Know how to approach and spark a great conversation with individuals of different ethnicity, Since we all come from different backgrounds and think differently.

Customer Assistance 

• Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Quality Communication 

• Interacted with 50+ affiliate stations in US and Puerto Rico, ensuring reliable and high-speed delivery to residential and small-business customers.

Computed Data Reports 

• Provided required weekly, monthly and quarterly reports listing sales figures and client track records.

Customer Service 

• Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Sales 

• Consistently generated additional revenue through skilled sales techniques.

Customer Interface 

• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.

Multi-tasking 

• Cashiered with two cash registers at once in tandem to maximize customer flow.

Presenting

• Demonstrated strong communication skills through joining organization like Phi Theta Kappa and Phi Sigma Kappa.

Research

• Researched and developed projects which resulted in positive outcomes.

Fundraising

• Spearheaded school fundraising effort for Muscular Dsythrophy Foundation charity, successfully raising $10,000.

Additional Achievements

• Fielded and processed up to 40 calls per day, only working 5 hours a shift.


• Worked two jobs and attended school full-time.


• Winner of employee of the month due to outstanding customer service.


• Achieved $1,500 sales a week.


• Mentored over a dozen new sales associates.


• Pursed to join the Honor Society organization due to an outstanding grade point average for 3 consecutive years.


• Won an Executive position for a Fraternity, due to my ability to lead.


• Received multiple grants and scholarships due to over excess community service hours as well as upholding my grade point average while working and attending school at the same time

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• Bilingual in Spanish and English
• Fluent reading and writing in both languages

• Volunteering at fundraisers
• Family Oriented

• Place of Birth: Miami, Florida
• Date of Birth: 11th of June, 1993
• Present Resident in Tallahassee, Fl
• Sex: Male
• Status: Dependent
• Hobbies: Outdoors, Psychology, Health Science and family

• While attending Miami-Dade College I was invited to join the Honor Society Club called Phi Theta Kappa, where I maintained a 3.6 grade point average. I also did more than 100 voluntary hours at Palmetto Bay park in Miami, Florida. Where I was an assistant coach for an 8under Softball team that won the USAA Championship.


• While attending Florida State I did multiple voluntary hours for an organization called Phi Sigma Kappa. Where I would later join the organization and elected by the organization to serve on the Executive Console for Phi Sigma Kappa. Being on the executive console is a huge responsibility. Being a member on the executive console, i had to attend meetings with the University as well as creating fundraisers to better the community around us. Multiple hours of community service was done while being a member of Phi Sigma Kappa.

• Sales Software: Salesforce.com, TapScan
• Public Relations Software: Bacon's Mediasource, Factiva
• Desktop Publishing Software: Photoshop, Illustrator, HTML
• People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills