Sales Advocate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

High-energy sales leader with proven relationship-building skills and significant background working with [Industry] customers. Consistently drive sales and bring in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas by [Number]%. Customer-oriented, strategic-thinking Sales and Management Professional with over [Number] years of [Type] industry experience. Background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive, self-motivated leadership professional with expertise on [Area of expertise] and [Area of expertise].

  • Sales closing
  • B2B and B2C sales
  • Territory sales
  • Product management and pricing
06/2020 to Current
Sales Advocate Rwj Barnabas Freehold, NJ,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Created and implemented store displays, promoting sales and growth.
  • Developed customized sales techniques to successfully sell and upsell [Type] and [Type] services to new and existing clients.
  • Achieved sales goals, increasing revenue by [Number]% for top accounts in [Timeframe] and expanding personal sales portfolio by [Number] new accounts.
  • Improved profitability, developing pipeline utilizing multiple marketing channels and sales strategies.
  • Monitored customer order process and addressed customer issues.
05/2019 to 07/2020
Security Officer County Of Gwinnett Lawrenceville, GA,
  • Monitored [Number] security cameras and fire, building and alarm systems.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Investigated alarms and disturbances to maintain safety.
  • Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Guarded restricted areas to prevent unauthorized entry.
  • Responded to emergency situations quickly to minimize risk and injury.
  • Surveilled all areas within facility to identify suspicious behavior.
  • Oversaw premises to identify security risks to promote employee and visitor safety.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Checked credentials and issued passes before allowing access to property.
  • Provided security presence for over [Number] events with [Number] attendees.
  • Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
07/2016 to 04/2018
Correctional Officer Riverbend Correctional Facility City, STATE,
  • Detected potential threats and quickly defused conflicts.
  • Conducted internal security checks to ascertain inmate safety.
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Enforced resident behavior management protocols and drafted incident reports for infractions.
  • Transported inmates to and from personal appointments, including medical and dental appointments, funerals, work details and court hearings.
  • Transported inmates to and from work sites with optimal security procedures.
  • Supervised activities of adolescents in residential setting.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
  • Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
  • Maintained correct physical head count at all times.
  • Received property from incoming inmates, provided receipts and inspected items for contraband.
  • Attended regular trainings and maintained appropriate certifications.
  • Performed warrant pick-ups and turnovers at other jails and prisons.
  • Promoted rehabilitation of offenders and maintained safety of staff and residents.
  • Assisted in restraining violent and unruly inmates.
  • Implemented defensive tactics and physical restraints to maintain safety and security of [Type] facility.
  • Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Apprehended escapees safely while following proper techniques.
  • Informed inmates and visitors of rules, safety and security procedures and responsibilities.
  • Promoted safety, order and functionality of [Type] facility.
  • Directed visitor sign-in, documenting processes and completing appropriate visitation logs.
  • Recommended further treatment strategies and diagnostic efforts for inmates.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Inspected cells and conducted random searches of common areas.
  • Maintained records and logs of man hours, materials and equipment used.
  • Observed and directed inmates during recreation, visits, telephone and shower time.
  • Maintained appropriate control, security and well-being over those detained.
  • Supervised inmates during day-to-day activities.
  • Contributed to treatment staffing team developing rehabilitative program for juveniles.
  • Completed [Type] protocols during emergency situations.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Verified warrants, conducted searches and fingerprinted inmates.
  • Assigned inmates to open and appropriate housing units.
  • Maintained daily logs of shift activity.
  • Applied non-violent response tools and physical restraint during problematic situations.
  • Safely transported inmates to and from work sites.
  • Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
  • Processed inmate intake and re-assignment by completing paperwork, conducting searches and recording fingerprints.
  • Supervised [Number] individuals and managed cases in [Type] facility.
Education and Training
Expected in 08/2021
BBA: Criminal Justice And Social
Ashford University - San Diego, CA

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Resume Overview

School Attended
  • Ashford University
Job Titles Held:
  • Sales Advocate
  • Security Officer
  • Correctional Officer
  • BBA

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