Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.

Account Manager well-versed in acquiring and retaining top accounts. Areas of emphasis include territory development, operations management and global solutions.

Results-driven sales and management professional capable of exceeding revenue goals, quickly developing new accounts and achieving high customer service satisfaction ratings.

Results-oriented Account Manager with a history of excelling in revealing customer needs and delivering solutions.

Account Manager focused on maximizing sales by managing all accounts systematically and logically. Believes consistency and dedication build most successful business partnerships.

Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships.

Skills
  • Sales
  • Relationship selling
  • Product training and placement
  • Account development
  • Skilled multi-tasker
  • Formulating quotes
  • Contract negotiation expertise
  • Strategic account development
  • Strong interpersonal skills
  • Upselling and consultative selling
  • Proven sales track record
  • Team building expertise
  • Demand forecasting
  • Customer-oriented
  • Exceptional customer service skills
Experience
02/2015 to Current Sales Account Manager Aptiv | Brookhaven, MS,
  • Monitored customer complaint trends to drive satisfaction improvements and adjusted operational strategies to reduce issues.
  • Facilitated remarkable results and through strategic leadership and Industry expertise.
  • Oversaw inventory purchases and sales contracts to keep records current and compliant.
  • Delivered exceptional account service to strengthen customer loyalty.
  • Answered customers' questions about products prices, availability, uses and credit terms.
  • Consistently secured new accounts.
  • Gathered all relevant materials for bid processes and coordinated bidding and contract approval.
  • Determined cost and pricing of proposals and bids.
  • Formulated trusted relationships with key accounts.
  • Negotiated details of contracts and payments and prepared sales contracts and order forms.
  • Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
  • Wrote, proofed and edited sales proposals and correspondence.
07/2014 to 02/2015 Safety Coordinator Lineage Logistics | Broomfield, CO,
  • Guided store trainings on safety initiatives, active shooter and emergency management procedures.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
  • Developed company safety plans to reduce safety problems and associated expenses.
  • Assessed and responded to risks and quickly resolved issues to promote safe and productive workplace.
  • Provided line employees, managers and company leaders with detailed information about successful safety plans.
07/2006 to 04/2014 Warehouse Manager Essity Aktiebolag (Publ) | Houston, TX,
  • Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
  • Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
  • Applied schedule, organizational and routing knowledge to enhance delivery planning.
  • Project managed warehouse system updates to increase productivity and reduce errors.
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
01/2004 to 07/2006 Quality Control Inspector Springs Window Fashions | Charlotte, NC,
  • Developed and implemented best practices for defect prevention and continuous improvement.
  • Used specialized tools to take precise measurements of various aspects of samples.
  • Worked with engineers to facilitate research and development testing, correct mechanical failures and generate technical specifications prior to release.
  • Wrote detailed reports outlining performance, quality and defect rates.
  • Completed non-destructive tests and visual inspections continuously.
  • Reviewed drawings and blueprints to determine appropriate level of inspection required.
  • Assessed materials, parts and products for conformance with quality control requirements and production specifications.
Education and Training
Expected in 05/1986 High School Diploma | Warren Central High School, Indianapolis, IN GPA:
Expected in | Concrete Field Testing Grade 1 And 2 American Concrete Institution, Indianapolis, iN, GPA:

Certification in Concrete Field Testing grade 1 and 2

NRMCA Certified Concrete Technologist level 2

INDOT QCQA Superstructure Certification

INDOT CAPP Certification

Lehigh Concrete Technology Certification

IRMCA Decorative Concrete Technician Certification

NRMCA Pervious Concrete Certification

Osha 30 Certified

Forklift Trainer-Lifetime Certification

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Resume Overview

School Attended

  • Warren Central High School
  • American Concrete Institution

Job Titles Held:

  • Sales Account Manager
  • Safety Coordinator
  • Warehouse Manager
  • Quality Control Inspector

Degrees

  • High School Diploma
  • Some College (No Degree)

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