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Sales Account Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Obtained A Bachelor Of Science Degree While Immersed Within A Predominantly Foreign Student Body, Thus Giving My Education A Rare And Culturally Diverse Perspective. Living Each Day Within This Eclectic And Diverse Atmosphere, Became My Most Valued Learning Experience, Not Only For Business But Personally As Well.
Skills
  • MS Office
  • Receptionist
  • Sales
  • Salesforce
  • Powerpoint
  • Inventory Management
  • Account Management
  • Ad
  • Call Center
  • Cold Calling
  • Data Entry
  • Fast
  • Inventory Management
  • MS Office
  • Powerpoint
  • Receptionist
  • Sales
  • San
Experience
01/2007 to 02/2009 Sales Account Manager Aptiv | Westfield, IN,
  • Maintain Account Satisfaction In A Busy Call Center Environment ~Meet Or Exceed Individual Sales Goals As Well As Team Sales Goals ~Based On Sales Model, Interview- Determine Need- And Offer US Bank Product Solution- Close.
02/2004 to 01/2007 Food and Beverage Supervisor Hyatt | Mount Pleasant, SC,
  • Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
  • Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
  • Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised [Number] team members and fulfilled dining needs and desires of patrons.
  • Oversaw [Type] food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
  • Managed food and beverage operations for upscale urban hotels, including bar and restaurant service with relentless focus on hospitable and gracious guest services.
  • Priced and ordered food products, kitchen equipment and food service supplies.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
01/2000 to 01/2004 Sales Consultant Toll Brothers | Fort Washington, PA,
  • In Depth Training Program On Proven Sales Models ~Graduated Top Of Class Transitioning To Call Center Sales And Service ~Fast Track Management To Become 'SME' (Subject Matter Expert) PCS/Mobile, Internet.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Managed portfolio of [Number] accounts, executing daily outbound calls and contacting new and existing customers to identify products and services that address critical needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Generated sales across complete sales cycle process from prospecting through contract negotiations and closings.
  • Implemented comprehensive needs assessment mechanisms to identify demand for products and services.
  • Achieved or surpassed sales quotas by as much as [Number]%.
  • Responded to customer requests and questions regarding opening, closing and transferring account information to eliminate fraud.
  • Employed consultative sales approach to identify client needs and propose turnkey solutions.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Provided advice to customers regarding suitable product selection.
  • Priced out products upon request of customers.
  • Drove revenue by [Number]% by communicating product benefits, services, features and special offers.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Listened to customers to understand needs and refer to optimal services.
  • Consistently exceeded sales goals by [Number]% by leveraging strong customer service and relationship marketing skills.
  • Offered product and service consultations and employed upselling techniques.
  • Provided training on appropriate product selection.
  • Processed orders through system and coordinated product deliveries.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
Education and Training
Expected in 1999 Bachelor's | International Business Administration Alliant International University, San Diego, CA GPA:
Activities and Honors
Certifications
Educational Resource Management College Peer Advisor-San Diego School District ~Working With Under Privileged Youths At The High School Level, College Preparatory Needs ~Assisted With College Applications And Waiving Application Fees ~Overcoming Objectives Met By Students Wishing To Help Families After Graduation ~Counseled Student And Family As Whole On The Importance Of Continuing Education ~Helping Family With Community Outreach And Resources ~Support Role For Student And Family During Transition ~Maintaining Contact And Follow Up Ad Appropriate And As Needs Continue
Willing to relocate: Anywhere
Additional Information
  • Customer Service And Sales Professional , Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Strength

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Resume Overview

School Attended
  • Alliant International University
Job Titles Held:
  • Sales Account Manager
  • Food and Beverage Supervisor
  • Sales Consultant
Degrees
  • Bachelor's

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