Salad Maker/Shift Lead Resume Example Company Name

SALAD MAKER/SHIFT LEAD

Summary

Hardworking and reliable with strong ability in Customer Service and Technology. Highly organized, proactive and punctual with team-oriented mentality. I am also a talented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers while achieving all individual sales goals. I am computer knowledgeable in different operating systems. I am proficient at Word,Excel and other office programs.

Skills

Team contribution
Customer Service
High-energy attitude
Office equipment proficiency
Customer relations
Problem-solving abilities

Technologically savvy
Microsoft Office expertise
Data evaluation
Quality control
Business development understanding
Courteous demeanor

Experience

Salad Maker/Shift Lead / Company Name - City, State08/2019 - Current

Followed recipes and customer requests to prepare high-quality, delicious meals.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Cross-trained in other kitchen positions to support team and meet customer needs.
Re-stocked, organized and arranged service and food stations.
Organized ingredients and restocked supplies to prepare for busy periods.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Juggled multiple projects and tasks to ensure high quality and timely delivery.

Shift Lead / Company Name - City, State06/2018 - 08/2019

Managed and mentored staff members.
Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
Completed opening and closing duties to facilitate business operations.
Resolved customer complaints and reported issues to senior management.
Evaluated, reconfigured and performed equipment maintenance to support operational goals.
Managed schedules, accepted time off requests and found coverage for shifts.
Documented receipts, employee hours and inventory movements.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Delegated tasks to employees and monitored activities and task completion.
Conducted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Assisted with performance reviews to identify areas of improvement.
Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
Documented production levels, materials used and special incidents to keep management informed of daily activities.
Inspected incoming supplies to conform with materials specifications and quality standards.

Shift Leader / Company Name - City, State04/2016 - 06/2018

Organized daily workflow and scheduled staff vacations for adequate coverage.
Assisted with performance reviews to identify areas of improvement.
Managed schedules, accepted time off requests and found coverage for shifts.
Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Maintained visually appealing and effective displays through use of lighting and signage.
Increased customer base and market share by promoting product through diverse channels.
Documented receipts, employee hours and inventory movements.
Delegated tasks to employees and monitored activities and task completion.
Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
Upheld company standards and compliance requirements for operations and cleanliness of all areas.
Generated reports to assess performance and make adjustments.

Membership / Company Name - City, State04/2013 - 12/2017

Assessed, optimized and elevated operations to target current and expected demands.
Delivered consistent one-on-one and group training sessions to help improve skills and selling techniques.
Met with each associate to establish realistic monthly sales goals.
Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
Directed schedule of weekly projects and anticipated timelines for milestonesand completion dates.
Mentored newly hired employees by explaining tactics for building sales pipelines.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars.
Reviewed customer complaints to determine appropriate methods for resolution.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Recruited, hired and trained new employees, including monitoring and review of individual performance.
Recruited, hired and trained employees for marketing and sales department.

Education and Training

Jeffersontown High School - City, StateHigh School Diploma

Resume Overview

School Attended

Jeffersontown High School

Job Titles Held:

Salad Maker/Shift Lead
Shift Lead
Shift Leader
Membership

Degrees

Jeffersontown High School - City, State High School Diploma

Salad Maker/Shift Lead Resume Example

Resume Score: 80%

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