Service Technician and Laborer with expertise in delivering support services and resolving customer complaints. Excellent communicator with 2 years of experience in customer support and satisfaction. Personable and professional under pressure.
Skills
Experienced in communicating with customers
Experienced in time management and scheduling
Computer literate
Efficient multi-tasker
Safety procedures knowledge
Works well independently
Power and hand tool proficiency
Strong mechanical aptitude
Work History
Roland Certified Service Technician, 09/2014
to 06/2016 TyrrellTech – Flemington,
New Jersey
Installed wide format digital printers at customer's locations.
Repaired and performed maintenance on printers for customers on a daily basis
Performed troubleshooting over the phone for customers regularly
Scheduled appointments with customers for service or maintenance
Maintained inventory and supplies orders.
Legal Assistant (Temp), 07/2017
to 08/2017 Peterson & Book – Jackson,
NJ
Processed appeals, motions and pretrial agreements.
Received and placed telephone calls to clients and prospective clients.
Scheduled and made appointments for the Attorney
Completed accident reports, trial and courtroom requests and applications for clients.
Transcribed legal documents and phone conversations.
Filed documents with the courts on behalf of the attorney.
Organized files for court proceedings.
Manufacturer, 05/2013
to Current High Tech Frames And Signs – Lakewood,
New Jersey
Constructed and assembled picture frames and signage.
Operated machinery such as saws and pinning machines.
Prepared and packaged products for shipping.
General Labor, 03/2015
to Current Sitting Pretty Farm LLC – Jackson,
NJ
Completed tear-down of existing structures and prepared for new construction.
Loaded and unloaded building materials used for construction.
Safely operated mowers, snow blowers, chain saws, and electric clippers
Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
Groomed horses by utilizing tools including blades, brushes, combs, shedding aids, de-matting tools, sheers, nail clippers.
Education
High School Diploma: 2013 Jackson Memorial - Jackson,
New Jersey
