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Jessica Claire
  • , San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
A proven leader demonstrated by sustained superior performance and operational excellence across a broad spectrum of roles and responsibilities within high performing organizations. My professional passion is to build businesses by investing in people, technology and ideas for the future. I see myself as an entrepreneur and change catalyst that drives long-term value creation, strategic growth & operational excellence. Business is at its best when it shapes the future rather than prolonging the past.
Skills
  • People Leadership
  • Executive Presence
  • Strategic Planning
  • Adaptive Problem Solver
  • Program Development and Management
  • Product Management
  • Process Improvement
  • Army, Transportation
  • Automation
  • Budget
  • Business development
  • Continuous Improvement
  • Client relations
  • Due diligence
  • Focus
  • Inventory
  • Leadership
  • Marketing
  • Office
  • Negotiations
  • Network
  • Operating System
  • Optimization
  • Peak
  • Personnel
  • Camera
  • Prime
  • Problem Solver
  • Process Improvement
  • Processes
  • Product Management
  • Program Development
  • Program Management
  • Quality
  • Research
  • Robotic
  • Robotics
  • Strategic
  • Strategic Planning
  • Supply chain
Work History
Robotics Site Leader, 05/2020 - Current
East Palo Alto, CA,
  • Leader of Amazon's Advanced Technology Robotic Development Center.
  • Leading the development and deployment of 37 automation technologies (on 18 base programs) into production; this portfolio of deployments is expected to generate $600M in savings spread across variable, material and transportation costs.
  • Key initiatives include: Pack automation (Flexible padded and unpadded, and rigid), Warehouse autonomous mobility (SLAM and virtual path constraints), Sortation (Singulation and matrix sortation) and Robotic container handling solution.
  • Key Highlights-.
  • Co-Led development and deployment of five covid mitigation products and programs- Distance assist, COVID testing, Fresh supply chain, WA state emergency supply task force, and new mask design (phase one winner in NIOSH mask competition).
  • Led Peak and Prime Day execution management of advance technology work cells.
  • Executed prep work, vendor support, critical spares check, operational flow management and site support.
  • Exceeded Throughput, Availability and Quality targets (95%).
  • Built and launched field support team for integration of workcells with fulfillment operations.
  • Achieved 25-70% performance improvement across different technologies.
Sr Program Manager, 04/2017 - 05/2020
Concord, CA,
  • Leader of quality execution team for North America west coast and central regions and built the strategic and budget roadmap for North America quality.
  • Built and led Program Management Office and Operational Research teams for North American Customer Excellence Team (Continuous Improvement and Ops Integration).
  • The team consists of a strategic project group to identify, structure and execute on a set of high priority operations improvement projects and a Performance Analytics group that consists of Data and Operations Research Analysts who provide analytical insight and rigor to support North America Operations.
  • Key Highlights-.
  • Exceeded annualized cost savings target of $200+M ($0.81 reduction in fulfillment cost per unit).
  • Exceeded quality target while coming under budget by 8%.
  • Led Quality count optimization program using Machine Learning (random forest) and industrial camera applications for remote annotation, and Fulfillment Operating System (FOS) UI tools quality optimization program.
  • Led Fulfill by Amazon (FBA) vendor engagement initiatives ranging from process control, system data stream integration and direct vendor engagement.
Senior Operations Manager, 06/2013 - 04/2017
, ,
  • (various Roles).
  • Amazon.
  • Greater New York Area Led Amazon’s largest 8th gen Robotics Fulfillment center through two holiday seasons with top 5% network performance in throughput and quality.
  • Led the 1M Sq Ft facility with 4000 hourly and 154 salaried employees with focus on people development, process control and continuous improvement.
  • Key Highlights-.
  • Led the away team to support launch of fulfillment business in India.
  • Increased the regional volume by 2.5x.
  • Led the standardization of operational flow control tools and procedures which evolved into Amazon Fulfillment Central Flow team in AZ.
  • Increased Inventory turn by 70% by implementing system and freight mix changes over a 6month period.
  • Co-led Regional Shingi Kaizen event to redesign inbound and vendor return processes resulting in 18% reduction in variable cost.
Director of Projects, 09/2010 - 07/2011
Cb Richard Ellis City, STATE,
  • Regional leader for highway construction projects in India.
  • Won three projects worth $5M, led through business development, marketing, and client relations.
  • Led due diligence and negotiations for a consortium agreement.
Commanding Officer, 06/2000 - 09/2010
, ,
  • (Major).
  • Indian Army.
  • India Led an independent strategic road construction company of 7 officers, 72 junior engineers and 1800 personnel and led a squadron of 4 officers and 225 personnel in actual military operations.
Education
MBA: International Business, Operations and Finance, Expected in June 2013
-
Michael G Foster School of Business - Seattle, WA
GPA:
Bachelor of Science: Civil Engineering, Expected in June 2007
-
College of Military Engineering - ,
GPA:
Bachelor of Science: Mathematics and Physics, Expected in June 2000
-
National Defense Academy - ,
GPA:
Work History
Robotics Site Leader, 05/2020 - Current
Seattle, WA
  • Leader of Amazon's Advanced Technology Robotic Development Center.
  • Leading the development and deployment of 37 automation technologies (on 18 base programs) into production; this portfolio of deployments is expected to generate $600M in savings spread across variable, material and transportation costs.
  • Key initiatives include: Pack automation (Flexible padded and unpadded, and rigid), Warehouse autonomous mobility (SLAM and virtual path constraints), Sortation (Singulation and matrix sortation) and Robotic container handling solution.
  • Key Highlights-.
  • Co-Led development and deployment of five covid mitigation products and programs- Distance assist, COVID testing, Fresh supply chain, WA state emergency supply task force, and new mask design (phase one winner in NIOSH mask competition).
  • Led Peak and Prime Day execution management of advance technology work cells.
  • Executed prep work, vendor support, critical spares check, operational flow management and site support.
  • Exceeded Throughput, Availability and Quality targets (95%).
  • Built and launched field support team for integration of workcells with fulfillment operations.
  • Achieved 25-70% performance improvement across different technologies.
Sr Program Manager, 04/2017 - 05/2020
Seattle, WA
  • Leader of quality execution team for North America west coast and central regions and built the strategic and budget roadmap for North America quality.
  • Built and led Program Management Office and Operational Research teams for North American Customer Excellence Team (Continuous Improvement and Ops Integration).
  • The team consists of a strategic project group to identify, structure and execute on a set of high priority operations improvement projects and a Performance Analytics group that consists of Data and Operations Research Analysts who provide analytical insight and rigor to support North America Operations.
  • Key Highlights-.
  • Exceeded annualized cost savings target of $200+M ($0.81 reduction in fulfillment cost per unit).
  • Exceeded quality target while coming under budget by 8%.
  • Led Quality count optimization program using Machine Learning (random forest) and industrial camera applications for remote annotation, and Fulfillment Operating System (FOS) UI tools quality optimization program.
  • Led Fulfill by Amazon (FBA) vendor engagement initiatives ranging from process control, system data stream integration and direct vendor engagement.
Senior Operations Manager, 06/2013 - 04/2017
,
  • (various Roles).
  • Amazon.
  • Greater New York Area Led Amazon’s largest 8th gen Robotics Fulfillment center through two holiday seasons with top 5% network performance in throughput and quality.
  • Led the 1M Sq Ft facility with 4000 hourly and 154 salaried employees with focus on people development, process control and continuous improvement.
  • Key Highlights-.
  • Led the away team to support launch of fulfillment business in India.
  • Increased the regional volume by 2.5x.
  • Led the standardization of operational flow control tools and procedures which evolved into Amazon Fulfillment Central Flow team in AZ.
  • Increased Inventory turn by 70% by implementing system and freight mix changes over a 6month period.
  • Co-led Regional Shingi Kaizen event to redesign inbound and vendor return processes resulting in 18% reduction in variable cost.
Director of Projects, 09/2010 - 07/2011
MSV International Inc Kirkland, WA
  • Regional leader for highway construction projects in India.
  • Won three projects worth $5M, led through business development, marketing, and client relations.
  • Led due diligence and negotiations for a consortium agreement.
Commanding Officer, 06/2000 - 09/2010
,
  • (Major).
  • Indian Army.
  • India Led an independent strategic road construction company of 7 officers, 72 junior engineers and 1800 personnel and led a squadron of 4 officers and 225 personnel in actual military operations.
Interests
Operational Excellence Activities and Interests , Literature Astrophysics Yoga Environmentalist Hiking and trail running Golf Travel Gastronomy
Skills
  • People Leadership
  • Executive Presence
  • Strategic Planning
  • Adaptive Problem Solver
  • Program Development and Management
  • Product Management
  • Process Improvement,
  • Army, automation, budget, business development, Continuous Improvement, client relations, due diligence, focus, Inventory, Leadership, marketing, Office, negotiations, network, Operating System, optimization, Peak, personnel, camera, Prime, Problem Solver, Process Improvement, processes, Product Management, Program Development, Program Management, Quality, Research, Robotic, Robotics, strategic, Strategic Planning, supply chain, transportation
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    School Attended

    • Michael G Foster School of Business
    • College of Military Engineering
    • National Defense Academy

    Job Titles Held:

    • Robotics Site Leader
    • Sr Program Manager
    • Senior Operations Manager
    • Director of Projects
    • Commanding Officer

    Degrees

    • MBA
    • Bachelor of Science
    • Bachelor of Science

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