Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) XXX-1000
Cell:
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Professional Summary
Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Managed all aspects of multiple applications and teams including finance budgeting, projects and project life cycle, Risk and Compliance, testing, quality control, quality assurance, implementation, and support. Accustomed to managing multiple priorities in a fast-paced environment. Managed teams with support staff across the US and in other countries.
Skills
Six Sigma Certification
Change management
Project cost planning
Risk mitigation and management
Systems Development Life Cycle (SDLC)
Business process improvement
Requirements gathering
Quality Control & Quality Assurance
Effective multi-tasker
Management duties
Work History
Risk & Compliance Officer, 01/2014 to Current Motion Recruitment – Boulder, CO,
Risk and Compliance lead for 18 Statement and Image Utilities applications responsible for making sure these applications were in compliance with government and banking regulations. Conduct meetings ensure work is completed to BAC Policy and standards. Perform QC and QA to ensure applications pass any audits and report to managers and executives tracking progress and issues.
Application Technical Manager, 04/2000 to 01/2014 The College Of William & Mary – Williamsburg, VA,
Coached and monitored a team of 16 people including conducting performance reviews. Managed budgets, projects through all SDLC phases, risk, support and application stability for 5 statement applications.
Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Translated technical specifications into detailed product requirements.
Set up, tested and implemented new technology-based global product system called Automated Control Reporting (ACR) and implemented it across the Consumer Banking Platform.
Consultant Application Programmer / Analyst, 06/1994 to 03/1995 Home Depot – Toms River, NJ,
Delivered on-site IT technical support for the Automated Clearing House ACH application.
Tested and implemented new technology-based global projects.
Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Application Programmer / Analyst, 05/1989 to 06/1994 Empire Blue Cross Blue Shield – City, STATE,
Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Translated technical specifications into detailed product requirements.
Tested and implemented new technology-based global projects.
Programmer/Analyst, 01/1987 to 06/1989 Key Bank – , STATE,
Supported financial applications including General Ledger, Fixed Assests, and Bond Anticipation. Supported changes and projects to the systems in Cobol, Assembler, Natural(4GL) and JCL.
Programmer/Analyst, 03/1986 to 01/1987 New York State Senate – , STATE,
Translated technical specifications into detailed product requirements.
Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Systems Engineer, 08/1985 to 02/1986 Electronic Data Sessions EDS – City, STATE, QC and QA testing changes made by senior system engineers and programmers.
Education
Bachelor of Science: Information Science, Expected in 1985 Hartwick College - Oneonta, NY GPA:
Certifications
CMM level 3 certified, Six Sigma Green Belt certified.
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