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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) XXX-1000
  • Cell:
  • resumesample@example.com
Professional Summary
Talented IT professional specializing in leading high-performing and multi-disciplinary teams from product development through successful product launches. Managed all aspects of multiple applications and teams including finance budgeting, projects and project life cycle, Risk and Compliance, testing, quality control, quality assurance, implementation, and support. Accustomed to managing multiple priorities in a fast-paced environment. Managed teams with support staff across the US and in other countries.
Skills
  • Six Sigma Certification
  • Change management
  • Project cost planning
  • Risk mitigation and management
  • Systems Development Life Cycle (SDLC)
  • Business process improvement
  • Requirements gathering
  • Quality Control & Quality Assurance
  • Effective multi-tasker
  • Management duties
Work History
Risk & Compliance Officer, 01/2014 to Current
Motion RecruitmentBoulder, CO,
  • Risk and Compliance lead for 18 Statement and Image Utilities applications responsible for making sure these applications were in compliance with government and banking regulations. Conduct meetings ensure work is completed to BAC Policy and standards. Perform QC and QA to ensure applications pass any audits and report to managers and executives tracking progress and issues.
Application Technical Manager, 04/2000 to 01/2014
The College Of William & MaryWilliamsburg, VA,
  • Coached and monitored a team of 16 people including conducting performance reviews. Managed budgets, projects through all SDLC phases, risk, support and application stability for 5 statement applications.
Application Programmer Lead, 05/1998 to 05/2000
Resource Date, IncJuneau, AK,
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
  • Translated technical specifications into detailed product requirements.
  • Set up, tested and implemented new technology-based global product system called Automated Control Reporting (ACR) and implemented it across the Consumer Banking Platform.
Consultant Application Programmer / Analyst, 06/1994 to 03/1995
Home DepotToms River, NJ,
  • Delivered on-site IT technical support for the Automated Clearing House ACH application.
  • Tested and implemented new technology-based global projects.
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Application Programmer / Analyst, 05/1989 to 06/1994
Empire Blue Cross Blue ShieldCity, STATE,
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
  • Translated technical specifications into detailed product requirements.
  • Tested and implemented new technology-based global projects.
Programmer/Analyst, 01/1987 to 06/1989
Key Bank, STATE,
  • Supported financial applications including General Ledger, Fixed Assests, and Bond Anticipation. Supported changes and projects to the systems in Cobol, Assembler, Natural(4GL) and JCL.
Programmer/Analyst, 03/1986 to 01/1987
New York State Senate, STATE,
  • Translated technical specifications into detailed product requirements.
  • Gathered detailed use cases and requirements through regular on-site visits, virtual meetings and customer advisory board sessions.
  • Translated business goals, feature concepts and customer needs into prioritized product requirements and use cases.
Systems Engineer, 08/1985 to 02/1986
Electronic Data Sessions EDSCity, STATE,
QC and QA testing changes made by senior system engineers and programmers.
Education
Bachelor of Science: Information Science, Expected in 1985
Hartwick College - Oneonta, NY
GPA:
Certifications
CMM level 3 certified, Six Sigma Green Belt certified.

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School Attended

  • Hartwick College

Job Titles Held:

  • Risk & Compliance Officer
  • Application Technical Manager
  • Application Programmer Lead
  • Consultant Application Programmer / Analyst
  • Application Programmer / Analyst
  • Programmer/Analyst
  • Programmer/Analyst
  • Systems Engineer

Degrees

  • Bachelor of Science

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