Seasoned credit union/banking senior manager with over 30 years of experience working collaboratively with top leaders and staff to optimize adherence to policies, procedures, standards and regulations. Well-versed in the comprehensive management and analysis of branch operations, risk management, IT security, electronic services, policy & procedure creation, and information security. Certified Credit Union Compliance Expert by CUNA. Detailed oriented with exceptional member/customer service being at the core of all endeavors.
NRL FCU - worked in all departments
Navy FCU - Mortgage & Equity Loan Call Center
Freddie Mac - Underwriter
Navy Defense Contractor - Financial Analyst managing 2 large contracts
Mortgage Broker (prior to Lancaster Red Rose CU) no longer in business - FHA, VA, Conventional, and Subprime Loan Processor during the refinance and mortgage boom in the mid 2000's)
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