ride share driver resume example with 16+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

Vocational Rehabilitation Counselor skilled at conducting assessments and managing records. Well-versed working with individuals with disabilities such as Intellectual Disabilities and Mental Illness. Experienced Vocational Rehabilitation Counselor and Medicaid Waiver Specialist with over 12 years of experience in state government. Excellent reputation for resolving problems and improving customer satisfaction.

  • Visiting patient homes
  • Quality of life guidelines
  • Assessing needs
  • Networking with staff
  • Caseload management
  • Assessment administration
  • Evaluation reports
  • Service coordination
  • Community Resources
  • Rehabilitation treatment planning
  • Adaptability
  • Written Communication
  • MS Office expertise
Work History
Ride Share Driver, 08/2019 to Current
State Of DelawareChristiana, DE,
  • Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
  • Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
Vocational Rehabilitation Counselor II, 12/2018 to 07/2019
Chg HealthcareMidvale, UT,
  • Prepared and maintained records and case files, including documentation such as clients' personal and eligibility information, services provided and relevant correspondence
  • Evaluated diagnostic data to determine eligibility and needed services
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Drove operational improvements which resulted in savings and improved profit margins
Credentialing Specialist, 04/2015 to 07/2018
North Range Behavioral HealthCity, STATE,
  • Conducted primary source verifications such as background checks and board certifications.
  • Enrolled providers and Medicaid, Medicare and private insurance plans.
  • Obtained NPI numbers for providers and facilities and updated existing profiles.
  • Received and evaluated applications to look for missing and inaccurate information.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Medicaid Waiver Specialist, 04/2004 to 07/2014
State Of Wyoming, Developmental Disabilities DivCity, STATE,
  • Followed guidelines when reviewing applicant data to determine clinical eligibility and economic assistance.
  • Completed psychosocial evaluations and needs assessments.
  • Provided ongoing counseling to help patients deal with conditions and processes
  • Coordinated program referrals for community-based resources.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Increased customer satisfaction by resolving any plan of care issues.
Master of Public Administration: Public Administration, Expected in 5/2004 to University of Wyoming - Laramie, WY
Bachelor of Arts: Elementary Education, Expected in 5/1985 to University of Wyoming - Laramie, WY

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Resume Overview

School Attended

  • University of Wyoming
  • University of Wyoming

Job Titles Held:

  • Ride Share Driver
  • Vocational Rehabilitation Counselor II
  • Credentialing Specialist
  • Medicaid Waiver Specialist


  • Master of Public Administration
  • Bachelor of Arts

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