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Reverse Mortgage Loan Officer Resume Example

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REVERSE MORTGAGE LOAN OFFICER
Summary

Enthusiastic Reverse Mortgage Loan Officer provides excellent customer service throughout loan origination process. Well-versed in all types of loans and application processes. Consistently exceeds sales expectations. Licensed in 10 states. Submitted 23 applications in my first quarter on the phone. Previously a licensed Realtor with 6 years of residential and commercial sales experience. Expert in planning and integrating new customer prospecting campaigns, increasing agency acquisition rate. Adept in contract drafting, negotiation, market research and client analysis. Successful Real Estate Agent with proven closing rate above 97%. Applies strategic marketing resources to increase sales. Skilful working with other agents to close properties and network within community. Specializing in high-income residential and small commercial properties. Enthusiastic Loan Officer provides excellent customer service throughout loan origination process. Well-versed in all types of loans and application processes. Consistently exceeds sales expectations.

Skills
  • Market research
  • Contract negotiation
  • Purchase agreements
  • Sales development
  • Client relations
  • Mortgage options
  • Networking and business development
  • Client relationship management
  • Recordkeeping
  • Communications
  • Team building
  • Customer service
  • Planning and coordination
Experience
Company Name | City, StateReverse Mortgage Loan Officer10/2020 - Current
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
  • Performed daily maintenance of loan applicant database.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Company Name | City, StateRealtor02/2017 - Current
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Developed extensive professional network with real estate investors.
  • Sold over $8,000,000 in 2019, successfully earning top 10 status.
  • Advised prospective clients on current market activities.
  • Monitored fulfillment of purchase contract terms.
  • Verified documentation accuracy and fund disbursement for sales.
  • Scheduled home viewings with potential buyers.
  • Managed real estate transactions from initiation to closing.
  • Maintained database of prospective customers.
  • Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
  • Fostered new business while servicing existing client accounts.
  • Prepared forms needed for real estate transactions, including contracts, deeds, closing statements and leases.
  • Maximized customer savings by effectively negotiating buyer and seller contracts.
  • Conducted legal research to aid with positive outcomes.
  • Evaluated mortgage options, helping clients obtain financing at best rates and terms.
Company Name | City, StateRealtor01/2016 - 02/2017
  • Maintained database of prospective customers.
  • Marketed real estate successfully to strengthen revenue opportunities.
  • Prepared and delivered sales presentations.
  • Generated list of properties to meet specific client needs.
  • Established and maintained positive relationships with owner banks, non-owner banks, attorneys, mortgage lenders and builders.
  • Identified and solved complex strategy problems that impact sales management and business direction.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Expanded new business with implementation of effective networking and marketing strategies and generation of sales collateral.
  • Improved profitability and developed pipeline utilizing multiple marketing channels and sales strategies.
  • Represented buyers and sellers in major real estate transactions.
  • Generated lists for potential property buyers, compatible with budgets and needs.
Company Name | City, StateRealtor02/2014 - 09/2016
  • Maintained database of prospective customers.
  • Planned and coordinated open house events.
  • Verified documentation accuracy and fund disbursement for sales.
  • Monitored fulfillment of purchase contract terms.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Maximized customer savings with effective negotiation of buyer and seller contracts.
  • Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
  • Facilitated team operations through effective technical support and troubleshooting.
  • Leveraged industry trends to shape value-added solutions and approaches.
  • Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
  • Developed, maintained and tracked personalized marketing plans tailored specifically to individual homeowners for property sales.
Education and Training
Catawba Valley Community College | CitySome College (No Degree) in Business Administration And Management
Bandys High School | City, StateHigh School Diploma06/2005
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Resume Overview

School Attended

  • Catawba Valley Community College
  • Bandys High School

Job Titles Held:

  • Reverse Mortgage Loan Officer
  • Realtor

Degrees

  • Some College (No Degree) in Business Administration And Management
    High School Diploma

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