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Revenue Recovery Auditor Resume Example

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REVENUE RECOVERY AUDITOR
Professional Summary

Enthusiastic Customer service Rep. eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Networking and Technology and training in Customer Services and Office administration. Motivated to learn, grow and excel in Customer sales.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Risk mitigation strategies
  • Accounting principles
  • Bookkeeping
  • Process improvement
  • Problem resolution
  • Business operations
  • Budgets
  • Supervision
  • Team management
  • Cost savings options
  • Profits and losses tracking
  • MS Office
  • Communications
  • Project organization
  • Customer service
  • Organization
  • Operational improvement
Work History
Revenue Recovery Auditor, 03/2017 to Current
SASResources – Bolingbrook, IL
  • Identified audit risks, prepared budgets and coordinated with management and audit team in preparing related reports.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Completed audit papers by thoroughly documenting audit tests and findings.
  • Handled Number calls per Timeframe to address customer inquiries and concerns.
  • Resolved Type problems, improved operations and provided exceptional client support.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving Product or Service issues.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Led Type team in delivery of Type project, resulting in Result.
  • Worked with Type customers to understand needs and provide Type service.
  • Developed team communications and information for Type meetings.
Team Lead, 04/2018 to 08/2020
Tony's Fine Foods Inc. – Bolingbrook , IL
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Tracked receipts, employee hours and inventory movements.
  • Identified stock imperfections, assigned grades and noted production concerns based on Timeframe inspections.
  • Reviewed Type component quality to assess conformance with tolerances and remove unacceptable products.
  • Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
  • Planned production schedules for Timeframe, taking employee production rates, company needs and seasonal changes into account.
  • Trained new Job titles by relaying information on company procedures, safety requirements and Task and delivered constructive criticism upon completion of job tasks.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Worked effectively with cross-functional design teams to create software solutions that elevated client side experience and significantly improved overall functionality and performance.
  • Designed strategic plan for component development practices to support future projects.
  • Prepared more than Number shipments per day with over Number completed products.
  • Took on additional job duties, including Task and Task during unexpected backlog, resulting in meeting project target date.
  • Handled troubleshooting tasks and used Type methods to immediately rectify assembly line issues.
  • Operated all Type machinery safely to reduce workplace accidents.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Continuously checked Type products for quality assurance according to strict guidelines.
Desk Clerk, 06/2015 to 05/2017
Intuition Home Care – Chicago, IL
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Greeted Number daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintained transaction security by verifying payment cards against identification.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Organized and readied Type reports compiled from Type and Type data for submission to Job titles.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Edited Type and Type documents to keep all company materials free of grammar errors.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Arranged meetings for Job titles and coordinated resources for use by all attendees.
  • Entered Type data using Software, following procedures to keep information private.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using Software and Software.
  • Strategically distributed administrative tasks amongst Type staff and provided guidance to promote performance.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Appraised Type and Type information to give customers appropriate answers regarding Type matters.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Recognized Type issues prior to escalation and applied Technique for effective resolution.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Kept reception area clean and neat to give visitors positive first impression.
Education
High School Diploma : American Literature, 06/2008
Proviso East High School - Maywood, IL
Business Administration : Secretarial Studies And Office Administration, 06/2013
Paul Simon Job Corps - Chicago, IL
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Resume Overview

Companies Worked For:

  • SASResources
  • Tony's Fine Foods Inc.
  • Intuition Home Care

School Attended

  • Proviso East High School
  • Paul Simon Job Corps

Job Titles Held:

  • Revenue Recovery Auditor
  • Team Lead
  • Desk Clerk

Degrees

  • High School Diploma : American Literature , 06/2008
    Business Administration : Secretarial Studies And Office Administration , 06/2013

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