revenue cycle manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary
25 years in health care, 22 years supervising 10 or more staff. Experienced in setup and implementation of electronic practice management systems. Working knowledge of Allscripts electronic medical record and practice management systems. Excellent interpersonal and communication skills. Experienced in resolving patient inquiries and complaints.
Education and Training
Expected in to to
Certified Professional CoderAAPC:
- ,
Expected in to to
Master of Education: Curriculum and InstructionThe
Pennsylvania State University - State College, PA
Expected in to to
Bachelor of Science:
Secondary EducationLock Haven University - Lock Haven, PA
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Professional Experience
01/2011 to Current
Revenue Cycle Manager Acadia Healthcare Wichita, KS,
  • Oversee all areas of revenue cycle.
  • Supervise 15 staff.
  • Develop policies and procedures.
  • Analyze effectiveness of policies and procedures.
  • Assess team's performance.
  • Resolve patient inquiries and disputes.
  • Conduct meetings with staff, Practice Managers and other administrative leads.
  • Provide training and education for providers.
  • Respond to payer correspondence.
02/1991 to 12/2010
Billing Supervisor Greatcall Reno, NV,
  • Oversee all aspects of billing process.
  • Supervise 10 staff.
  • Perform month end procedures.
  • Prepare and analyze reports.
  • Send claims and import payment remittance files daily.
  • Develop and implement in-house collection process.
  • Assist in setup and implementation of GE Centricity and Allscripts practice management systems.
04/1989 to 02/1991
Claims Processor and Patient Account Representat Internal Medicine Associates City, STATE,
  • Review paper claims for submission.
  • Send priJessica and secondary claims to payers.
  • Post payments to accounts.
  • Prepare appeals for denied claims.
  • Answer phone calls and resolve patient inquiries.
  • Implement filing system for Explanation of Benefits to reduce retrieval time by half.

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Resume Overview

School Attended

  • Pennsylvania State University
  • Secondary EducationLock Haven University

Job Titles Held:

  • Revenue Cycle Manager
  • Billing Supervisor
  • Claims Processor and Patient Account Representat


  • Certified Professional CoderAAPC
  • Master of Education
  • Bachelor of Science

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