Revenue Customer Service Manager resume example

Testing Authorizations and Scheduling.
Educated patients about their treatments.
Served as a liaison between patients and physicians to assist patients in understanding their treatment plans.
Thoroughly investigated past due invoices and minimized Number of unpaid accounts.
Recorded and filed patient data and medical records.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Wrote clear and detailed clinical phone messages for physicians.
Directed patient flow during practice hours, minimizing patient wait time.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Scheduled patient appointments.
Completed registration quickly and cordially for all new patients.
Provided administrative support for twelve physicians.
Accurately entered procedure codes, diagnosis codes and patient information into billing software.
Confirmed patient information, collected copays and verified insurance.
Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.