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revenue analyst resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Dedicated Revenue Analyst offering more than eight years in the hospitality industry, as well as in-depth knowledge of Opera, Delphi and Fidelio programs.

Highlights
  • Exceptional customer service
  • Inventory management systems
  • Dependability
  • Superb interpersonal skills
  • Reliable
  • Attention to detail
Experience
04/2010 to Current
Revenue Analyst Accor Hotels Dallas, TX,

Create and update all group blocks in Opera.

Work closely with group contacts and Sofitel Sales team to detail all group blocks including rooming lists and billing.

Respond to all Trip Advisor reviews for hotel.

Process individual reservations for Sales department.

Monitor hotel inventory and update rates for group blocks.

07/2007 to 04/2010
Front Desk Agent/Reservation Coordinator The Crown Plaza Philadelphia - Downtown City, STATE,

Operated guest check in and check out, including preparation of guest bills.

Assisted in organizing group, VIP and airliner rooming lists.

Solved guest issues to improve guest view scores weekly.

Booked group, transient and negotiated rate reservations.

Monitored all blackout dates, special restriction and special event dates, and advance purchase reservations.

2007 to 07/2007
Education Staff The Academy Of Natural Sciences City, STATE,

Oversaw Safari Overnight Program for Boy and Girl Scout troops.

Hosted children birthday parties and conducted tours of museum.

Participated in outreach programs including bringing animals to homes and camps to educate audiences on wildlife preservation.

05/2006 to 2007
Facility/Event Sales The Academy Of Natural Sciences City, STATE,

Developed sales leads and called prospects.

Schedules events.

Preformed walk-throughs of rental space to potential clients.

Execute contracts for new clients.

Maintain accounting software.

Education
Expected in 2007 to to
Bachelor of Science: School of Tourism and Hospitality Management
Temple University - Philadelphia, PA
GPA:

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Resume Overview

School Attended

  • Temple University

Job Titles Held:

  • Revenue Analyst
  • Front Desk Agent/Reservation Coordinator
  • Education Staff
  • Facility/Event Sales

Degrees

  • Bachelor of Science

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