LiveCareer-Resume

Retail Store Supervisor resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced individual focused on setting attainable goals for athletes of all abilities. Enthusiastic and patient Youth Coach offering one-on-one assistance for kids requiring additional support. Careful provider of guidance to turn budding athletes into life-long champions.

Skills
  • Shrink reduction
  • Payroll management
  • Shelf restocking
  • Merchandising
  • Personnel training and development
  • Leadership development
  • Strength coaching
  • Game plays
  • Personable and friendly
  • Agenda planning
  • Student monitoring
  • Staff development
  • Lesson plan development
  • Safety understanding
  • First Aid/CPR
Education and Training
Gavilan College Gilroy, CA Expected in 02/2015 Associate of Arts : Business And Managerial Economics - GPA :
Thomas Downey High School Modesto, CA Expected in 06/2007 High School Diploma : - GPA :
Experience
Total Wine - Retail Store Supervisor
Durham, NC, 02/2019 - Current
  • Dealt with customer complaints and rectified product and service issues.
  • Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
  • Greeted customers upon entrance to store and offered assistance in locating items.
  • Supervised and trained staff on service techniques, boosting overall customer satisfaction.
  • Stayed up to date on product trends and customer needs.
  • Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
  • Reviewed schedules to keep stores under leadership properly staffed.
  • Conducted personnel performance appraisals to assess training needs of staff members.
  • Studied sales figures to determine quantity of products and brands needed to supply store.
  • Created successful plans to maximize profits and reduce loss.
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Contributed to merchandising ideas at team meetings to increase sales.
  • Increased sales by optimizing in-store promotional strategies.
Metropolitan Government Of Nashville & Davidson County - Youth Ambassador
Nashville, TN, 02/2019 - Current
  • Established clear goals and well-thought-out paths to achievement.
  • Worked on behalf of local young people to obtain and coordinate beneficial resources.
  • Studied how to properly interact in business settings.
  • Helped with registration processes and applications.
  • Leveraged Microsoft Word and PowerPoint to prepare reports, presentations and articles.
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
  • Mentored and encouraged youth to develop strong work ethic by being positive role model and practicing skills regularly.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Coordinated scheduling and field and facility use with activities office.
  • Ran sports practices with fun, team-building exercises to supplement grueling drills, maximizing athlete engagement and improvement.
  • Presented professional appearance to produce tangible, positive impact.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
Ceva Logistics U.S., Inc. - Sales Associate
San Leandro, CA, 12/2015 - 02/2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Offered product and service consultations and employed upselling techniques.
  • Acted as initial contact in addressing customer concerns.
  • Coordinated activities with other departments to ensure quality customer service.
Zeeland Public Schools - Childcare Assistant
Zeeland, MI, 07/2014 - 12/2015
  • Monitored children's play activities to verify safety and wellness.
  • Established and maintained safe play environment for children.
  • Supported children's emotional and social development with one-on-one attention.
  • Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
  • Used clear communication and professionalism to develop constructive relationships with families.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Monitored educational progress by keeping detailed individual charts and files.
  • Recommended methods for modifying behavior and encouraging learning experiences.

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Resume Overview

School Attended

  • Gavilan College
  • Thomas Downey High School

Job Titles Held:

  • Retail Store Supervisor
  • Youth Ambassador
  • Sales Associate
  • Childcare Assistant

Degrees

  • Associate of Arts
  • High School Diploma

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