Retail Store Manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Seeking new and challenging employment with advancement opportunities

Experienced customer service professional with strong leadership and relationship-building skills.
  • Efficient
  • Organization & Planning
  • Industry Knowledge
  • Customer Service Mindset
  • Intelligence
  • Analytical Skills
  • High Standards
  • Communication
  • Teamwork
  • Attention to Detail
  • Proactive
  • Creative/Innovative
  • Ability to Develop People
  • Honesty/Integrity
  • Positive Attitude/Enthusiasm
  • Work Ethic
  • Flexible
  • Fast Learner
03/1999 to Current Retail Store Manager Goodwill Redwood Empire | Santa Clara, CA, Oversee the performance of a Leslie's store to ensure it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for the effective execution of all company-developed programs. Hires proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.
Customer Service Award (2011)
Midwest Region
Operational Excellence Award (2007) (2010)
Midwest Region
District of the Year (2011)

-Promoted 5 employees from sales associates to Store Managers
-Willingly travels around the country assisting with setting up new stores
-"Go to Guy" for technical troubleshooting for pool equipment in the Region
Expected in 1999 High School Diploma | Whitmer High School, Toledo, OH GPA:
Junior and Senior years were used to participate in Whitmer's Machine Trades program
Certified through the National Pool and Spa Institute.

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Resume Overview

School Attended

  • Whitmer High School

Job Titles Held:

  • Retail Store Manager


  • High School Diploma

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