Retail Store Manager Resume Example
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RETAIL STORE MANAGER
Objective
Seeking new and challenging employment with advancement opportunities
Summary
Experienced customer service professional with strong leadership and relationship-building skills.
Highlights
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Experience
Retail Store Manager, 03/1999 － CurrentGoodwill Redwood Empire － Santa Clara , CAOversee the performance of a Leslie's store to ensure it is meeting or exceeding customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. Directly responsible for growing and managing sales plans, profit margins, payroll, and all controllable expenses. Responsible for the effective execution of all company-developed programs. Hires proficient applicants with the right competencies and experience, trains and develops them in all required training programs, and establishes the expectation of providing excellent customer service and a great place to work through personal example and expectation.
Accomplishments
Customer Service Award (2011)
Midwest Region
Operational Excellence Award (2007) (2010)
Midwest Region
District of the Year (2011)
-Promoted 5 employees from sales associates to Store Managers
-Willingly travels around the country assisting with setting up new stores
-"Go to Guy" for technical troubleshooting for pool equipment in the Region
Midwest Region
Operational Excellence Award (2007) (2010)
Midwest Region
District of the Year (2011)
-Promoted 5 employees from sales associates to Store Managers
-Willingly travels around the country assisting with setting up new stores
-"Go to Guy" for technical troubleshooting for pool equipment in the Region
Education
1999Whitmer High School － City, StateHigh School DiplomaJunior and Senior years were used to participate in Whitmer's Machine Trades program
Affiliations
Certified through the National Pool and Spa Institute.
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Resume Strength
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- Formatting
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- Length
- Strong summary
Resume Overview
School Attended
- Whitmer High School
Job Titles Held:
- Retail Store Manager
Degrees
- High School Diploma
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