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Retail Store Manager Resume Example

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RETAIL STORE MANAGER
Professional Summary

Talented in planning marketing operations, overseeing content and coordinating logistics by leveraging sales background and 5+ years of related experience to strategically direct group initiatives. Talented event planner, brand ambassador and campaign planner with proven history of accomplishments. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.

Work History
Goodwill Seattle - Retail Store ManagerMount Vernon , WA05/2018 - 04/2020
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Improved sales process and tracking with implementation of new point of sale (POS) system.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Optimized store displays and appearance via strategic merchandising.
  • Drafted invoices for completed work.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Submitted orders for new inventory.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Trained new employees on proper protocols and customer service standards.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Right At Home - Sales and Marketing ManagerAshburn , VA06/2014 - 04/2018
  • Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
  • Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
  • Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
  • Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.
  • Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
  • Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
Massage Envy - Assistant ManagerSan Jose , CA07/2008 - 06/2014
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Coached team on effective upselling and cross-selling methods.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Monitored employee performance and developed improvement plans.
Perfect Care - Male Hourly CNACity , STATE09/2005 - 06/2008
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Skills
  • Team Leadership
  • Scheduling
  • Budgeting
  • Staff Management
  • Sales Training
  • PeopleSoft
  • Market Positioning
  • Client communication
  • Public and Media Relations
  • P&L Management
  • Brand development
  • Product development
  • Market Analysis
  • Marketing and advertising
  • MS Office
  • Strategic Account Development
  • Business Development and Planning
  • Sales processes
Education
05/2008Americus Sumter High SchoolCity, StateHigh School Diploma
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

89Good
Resume Strength
  • Length
  • Measurable results

Resume Overview

School Attended

  • Americus Sumter High School

Job Titles Held:

  • Retail Store Manager
  • Sales and Marketing Manager
  • Assistant Manager
  • Male Hourly CNA

Degrees

  • High School Diploma

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