Retail Store Manager Resume Example
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RETAIL STORE MANAGER
Professional Summary
Talented in planning marketing operations, overseeing content and coordinating logistics by leveraging sales background and 5+ years of related experience to strategically direct group initiatives. Talented event planner, brand ambassador and campaign planner with proven history of accomplishments. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.
Work History
Goodwill Seattle - Retail Store ManagerMount Vernon , WA05/2018 - 04/2020
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Improved sales process and tracking with implementation of new point of sale (POS) system.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Managed all aspects of store operations, including organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Optimized store displays and appearance via strategic merchandising.
- Drafted invoices for completed work.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Submitted orders for new inventory.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained new employees on proper protocols and customer service standards.
- Coordinated weekly conferences with store associates to communicate sales and customer service goals.
Right At Home - Sales and Marketing ManagerAshburn , VA06/2014 - 04/2018
- Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
- Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
- Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
- Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Implemented, executed and strategically expanded business channel partnerships and program initiatives.
- Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
- Outlined marketing strategies and developed collateral in close collaboration with product management personnel.
Massage Envy - Assistant ManagerSan Jose , CA07/2008 - 06/2014
- Submitted reports to senior management to aid in business decision-making and planning.
- Coached team on effective upselling and cross-selling methods.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained team members in successful strategies to meet operational and sales targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Monitored employee performance and developed improvement plans.
Perfect Care - Male Hourly CNACity , STATE09/2005 - 06/2008
- Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Skills
- Team Leadership
- Scheduling
- Budgeting
- Staff Management
- Sales Training
- PeopleSoft
- Market Positioning
- Client communication
- Public and Media Relations
- P&L Management
- Brand development
- Product development
- Market Analysis
- Marketing and advertising
- MS Office
- Strategic Account Development
- Business Development and Planning
- Sales processes
Education
05/2008Americus Sumter High SchoolCity, StateHigh School Diploma
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Resume Strength
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Resume Overview
School Attended
- Americus Sumter High School
Job Titles Held:
- Retail Store Manager
- Sales and Marketing Manager
- Assistant Manager
- Male Hourly CNA
Degrees
- High School Diploma
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