Retail Store Manager Resume Example Verizon Wireless

RETAIL STORE MANAGER

Professional Summary

Talented in planning marketing operations, overseeing content and coordinating logistics by leveraging sales background and 5+ years of related experience to strategically direct group initiatives. Talented event planner, brand ambassador and campaign planner with proven history of accomplishments. Results-oriented and collaborative professional bringing expertise in brand management and social media engagement. Detail-oriented, attentive and decisive leader.

Work History

Verizon Wireless - Retail Store ManagerAtlanta, GA05/2018 - 04/2020

Established and optimized schedules to keep coverage and service in line with forecasted demands.
Improved sales process and tracking with implementation of new point of sale (POS) system.
Kept orderly and accurate accounting records by monitoring sales documentation.
Managed all aspects of store operations, including organization, maintenance and purchasing functions.
Trained team members in successful strategies to meet operational and sales targets.
Optimized store displays and appearance via strategic merchandising.
Drafted invoices for completed work.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Submitted orders for new inventory.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Trained new employees on proper protocols and customer service standards.
Coordinated weekly conferences with store associates to communicate sales and customer service goals.

NX Direct - Sales and Marketing ManagerAtlanta, GA06/2014 - 04/2018

Devised integrated plans to build brand awareness, sales pipelines and customer acquisition plans.
Leveraged direct marketing, industry partnerships and social media platforms to maximize marketing strategy success.
Helped sales and marketing team members continuously improve product knowledge, skill set and career-building potential by motivating strong revenue numbers and continued promotional success.
Spearheaded successful branding initiatives, sales strategies and public relations approaches to underpin and enhance marketing campaign deployment.
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Implemented, executed and strategically expanded business channel partnerships and program initiatives.
Directed canvassing plans to facilitate consistent, high-quality appointments for sales representatives.
Outlined marketing strategies and developed collateral in close collaboration with product management personnel.

Walmart - Assistant ManagerAmericus, GA07/2008 - 06/2014

Submitted reports to senior management to aid in business decision-making and planning.
Coached team on effective upselling and cross-selling methods.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Trained team members in successful strategies to meet operational and sales targets.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Monitored employee performance and developed improvement plans.

Perfect Care - Male Hourly CNAAmericus, GA09/2005 - 06/2008

Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Skills

Team Leadership
Scheduling
Budgeting
Staff Management
Sales Training
PeopleSoft
Market Positioning
Client communication
Public and Media Relations

P&L Management
Brand development
Product development
Market Analysis
Marketing and advertising
MS Office
Strategic Account Development
Business Development and Planning
Sales processes

Education

05/2008Americus Sumter High SchoolAmericus, GAHigh School Diploma

Resume Overview

Companies Worked For:

Verizon Wireless
NX Direct
Walmart
Perfect Care

School Attended

Americus Sumter High School

Job Titles Held:

Retail Store Manager
Sales and Marketing Manager
Assistant Manager
Male Hourly CNA

Degrees

High School Diploma

Retail Store Manager Resume Example

Resume Score: 80%

Resume Overview

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