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Restaurant Supervisor Resume Example

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RESTAURANT SUPERVISOR
Summary

Experienced worker of customer service, supervising, and manual labor. I have experience deep cleaning hotels and restaurants. Though I have most of my job experience in customer and food service I am willing expand and learn. I am a quick learner and apply what I learn to my job. I have experience changing shifts and hours on a weekly schedule. I am a hard worker who is willing to work where I am needed.

Skills
  • Health and safety standards
  • Resources allocation
  • Food services management
  • Personnel evaluations
  • Staff supervision
  • Serving expertise
  • Preparation oversight
  • Opening and closing procedures
  • Food safety understanding
  • Team building
  • Relationship development
  • Communications
  • Supervision
  • First Aid/CPR
  • Customer service
Experience
01/2020 to Current
Restaurant SupervisorGarden Of Eating － Fillmore, UT
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Provided fast, friendly and knowledgeable service to all guests, including proactively promoting specials and enhancing sales of key menu items.
  • Organized team efforts to maximize production, efficiency and customer satisfaction.
  • Maximized service levels through hands-on leadership.
  • Adhered to all food safety regulations.
  • Established good customer relations and excellent service to build and retain loyal customers.
07/2019 to 12/2019
Restaurant ServerAbundance － Ephraim, UT
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Partnered with team members to efficiently serve food and beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
02/2019 to 06/2019
Restaurant HostessGarden Of Eatin' － Fillmore, UT
  • Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Developed long-term relationships with customers which increased repeat business.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Answered telephone to provide dining information and take party reservations.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Managed closing duties, including restocking items and reconciling cash drawer.
Education and Training
05/2016
High School DiplomaMillard High School － Fillmore, UT
Some College (No Degree): American HistorySnow College － Ephraim, UT
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Resume Overview

Companies Worked For:

  • Garden Of Eating
  • Abundance
  • Garden Of Eatin'

School Attended

  • Millard High School
  • Snow College

Job Titles Held:

  • Restaurant Supervisor
  • Restaurant Server
  • Restaurant Hostess

Degrees

  • High School Diploma
    Some College (No Degree) : American History

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