Experienced Restaurant,Banquet and Room Service server bringing enthusiasm,dedication and exceptional work ethic.Skilled at anticipating,identifying and fulfilling guest needs and clarifying special orders.Success multitasking while remaining professional and courteous in fast-paced environments.
Highly responsible and reliable.Works well under pressure.Exceptional interpersonal skills.
Extensive food and beverage background.Trained in liquor and food service.
Nominated several times and awarded "Employee of the Month".Completed Food and Beverage training.Generated an increase in food and liquor sales by using appropriate upselling techniques.
03/2006 to Current
Restaurant ServerMiami Beach Resort & Spa － Miami Beach, Florida Maintained knowledge of current menu items, garnishes and ingredients.Operated POS terminals to input costumer orders.
01/2000 to 08/2006
Room Service and Banquet ServerWyndham Hotel & Resort － Miami Beach, Florida Deliver food and beverage orders to guest rooms according to hotel specifications,courteously and efficiently.Also,set up banquet room as requested and provide assistance to banquet managers in the serving of guests during dinner functions to ensure positive guest experience.
02/1994 to 12/1999
Restaurant ServerEden Roc Resort & Spa － Miami Beach, Florida Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
High School DiplomaIsabel La Catolica － Lima, Peru
Associate of Applied Science: Bank and FinanceIPAE － Lima, Peru