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restaurant owner operations executive resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

High-achieving Business Creator with demonstrated success in sales, marketing customer service. A leader with 25 years' experience of business ownership provided a strong foundation of knowledge and skills to succeed in any business environment and the need for a quality team. Being an employer gives the attitude that hard work, results oriented, strong communication, team player, with integrity and the ability to perform at works as an owner would, results in a valuable asset to the team. Martial Arts Training improves awareness & ability to connect customers & team members as well as to relax with clear mind as the pressure increases.

Skills
  • ⦁ Business Leadership
    ⦁ Strong Customer Service
    ⦁ Problem Resolution Expert
    ⦁ Team Player & Willing to learn
  • ⦁ Great Communication Written & Oral
    ⦁ Effective Listening for Sales & Resolution
    ⦁ Call center - Remote Experience
    ⦁ Windows- IOS MS office & booking software
Work History
10/2018 to 02/2023
VP of Sales and Business Development Midtown Sushi Group City, STATE, Rancho Cordova, CA
  • ⦁ Outside Sales leader until pandemic then lead call center remote & sales team.
    ⦁ Promoted products online through social media, email marketing programs, texting, SEO, Amazon, FB, Instagram
    ⦁ Established B2b relationships with distributors & worldwide suppliers
    ⦁ Responded to customer issues and resolved complaints by leveraging expert product knowledge.
10/2013 to 01/2023
Restaurant Owner Hospitality & Sales Safety Web Technology City, STATE, Sacramento, CA
  • ⦁ Developed all systems of operations strong focus on sales, marketing,customer service
    ⦁ Increased sales by approx 25%/ year 2019 - 2021, by creating in house delivery app
    ⦁ Developed success Social marketing program FB, Instagram, Google, SEO, drove post pandemic sales
    ⦁ Managed Sales & Catering Team - Constantly trained Sales and Customer Service developing new techniques incentives to drive customer service
05/1998 to 03/2015
CEO Sales & Marketing | Product Development All About Fun Entertainment And Events City, STATE, Sacramento, CA
  • Founded & developed one of the first bounce house Party Jump companies in the US. Expanded quickly to rental Locations Northern CA to successful over 100,000 events.
  • Party Jump Rental System sold to over 200 locations in US and Australia. Turnkey operations
  • Manufactured inflatables & headed sales to well over $2 million/ year by year 2.
  • Developed key operational initiatives to drive and maintain substantial business growth assisted in rental software introducing GPS.
  • Created all delivery systems & continued to deliver events to Sacramento for 27 years.
Education
Expected in 1993 to to
Bachelor of Science: Marketing Management And Research
California State University of Sacramento - Sacramento,
GPA:

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Resume Overview

School Attended

  • California State University of Sacramento

Job Titles Held:

  • VP of Sales and Business Development
  • Restaurant Owner Hospitality & Sales
  • CEO Sales & Marketing | Product Development

Degrees

  • Bachelor of Science

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