To obtain a position with your company that utilizes my existing stills and offers opportunities that are professionally challenging in order to achieve the organization's goals. Goal-oriented young professional offering special skills in the following areas:
Ability to connect, build, and maintain quality relationships by having interpersonal skillsHigh-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.
Dependable work ethic, able to work long hours, self-motivated and self- reflective Innovative Customer Service Manager who effectively executes process changes to improve operational efficiency.
Capacity to work collaboratively with others while having the ability to influence effective decision-making[Job Title] who specializes in quality service, customer retention, productivity and team management.
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.Scheduled and directed staff in daily work assignments to maximize productivity.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Developed and maintained exceptional customer service standards.Ensured proper cleanliness was maintained in all areas of the bar and front of house.Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Hospitality and Restaurant Administration Club Management General Business GPA: 3.40 / 4.0
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